Jinfo for information strategy
Jinfo Blog
9th August 2018
Abstract
Which variables contribute to information centre and services success - and how much are they influenced by industry, reporting line and staffing? Jinfo's director of research, Robin Neidorf, highlights research and resources from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", as well as tools and articles to help you extend your influence and communicate better.
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We produce Jinfo for information strategy to support the planning and implementation of strategy and the measurement of its impact.
Following my commentary, you'll find an index of relevant recent resources.
When it comes to information strategy, there is no one-size-fits-all.
A central precept of Jinfo's benchmarking work, which focuses on operations, services, customers, capacity and strategy of information services teams, is to document the variables that contribute to success in a wide range of environments. A number of recent resources, produced as part of our current Research Focus, "Benchmark information roles - Jinfo models of excellence", enable you to map your own environment against these variables.
Start with Andrew Lucas' excellent overview of resources, in his "Guide to value" article.
Our upcoming industry-focused Community sessions also break down a fairly complex set of research results into a more digestible form. Select the best match for your industry and click to register:
- 16th August 2018: Benchmarking for your sector (pharma)
- 13th September 2018: Benchmarking for your sector (finance)
- 20th September 2018: Benchmarking for your sector (manufacturing)
- 11th October 2018: Benchmarking for your sector (professional services and legal)
Models of maturity
It's not unusual to know that something isn't quite optimised in your operations, without being entirely sure what needs tweaking. That's where Jinfo models can be especially useful.
These short reports show you the elements you need to manage to achieve (and communicate) value, and point you in the right direction for improvements.
We published several recently, off the back of our benchmarking research, as well as last quarter's Research Focus, "The information team with the right stuff":
- Jinfo model - maturity model for value-based operations
- Jinfo model - scaling services and capacity management
- Jinfo model - maturity model for query management
September's webinar, "Shedding light on how to measure value", is based in large part on the first of these.
Communication and influence
Your strategy only gets as far as your influence. If you cannot communicate your vision to stakeholders and partners, it's very difficult to realise.
Executive-ready communications comes up repeatedly in our research, and you'll find some excellent articles to spark new thinking and discussion with your team, including:
- Upgrade communication skills to reshape business interactions
- Developing new skills and evolving relationships
- How to be an effective communicator
You can also learn how one information team shifted their thinking and approach to internal communications, through the notes from the Community session, "Does everyone on your team need great communication skills?" Sign in on that page with your credentials to download the deck with notes.
Jinfo Consulting also offers a private workshop on executive-ready communications: three online sessions, plus short, practical assignments, under the tutelage of a skilled facilitator. Check out the information on our site, and use the form on that page to request more details.
Recent Subscription resources of particular interest to our customers involved with information strategy:
Articles:
- How to benchmark your information team in 2018
- State of the industry - current awareness or intelligence platform?
- Content aggregation services and intelligence platforms - the implications for data privacy
- Carving out time for strategic thinking
- Guide to value in the Jinfo Research Focus on benchmarking models
- How to get your project on the product development roadmap
- Creating the conditions for information centre success
- Driving digital and information literacy in your organisation
- Establishing meaningful usage metrics for benchmarking
- Upgrade communication skills to reshape business interactions
- Developing new skills and evolving relationships
- How to be an effective communicator
- Measuring ROI for information services and professionals - an alternative point of view
- Where do information professionals still beat AI?
Reports:
- Jinfo research on UK legal purchasing preferences and needs 2018
- Research Focus Insights and Actions "Benchmark information roles - Jinfo models of excellence"
- Jinfo benchmarking research 2018
- Jinfo model - maturity model for value-based operations
- Jinfo model - scaling services and capacity management
- Jinfo model - maturity model for query management
Webinars
Recordings and decks available, sign in to access:
Upcoming, register now:
- 23rd August 2018: State of the industry for automation
- 27th September 2018: Shedding light on how to measure value
Community sessions (not recorded, but notes available; sign in to access):
- Does everyone on your team need great communication skills?
- Jinfo for information strategy - "get with the programme" + your burning questions
- Setting aside time for strategy
Upcoming, register now:
- 16th August 2018: Benchmarking for your sector (pharma)
- 5th September 2018: Jinfo for information strategy - your burning questions
- 13th September 2018: Benchmarking for your sector (finance)
- 20th September 2018: Benchmarking for your sector (manufacturing)
- 11th October 2018: Benchmarking for your sector (professional services and legal)
- Blog post title: Jinfo for information strategy
- Link to this page
- View printable version
- Jinfo for information strategy
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