Jinfo: Jinfo research on UK legal purchasing preferences and needs 2018

Jinfo research on UK legal purchasing preferences and needs 2018
Jinfo Report

15th July 2018

Abstract

Now in the eighth iteration of research into purchasing trends and preferences in the UK legal market, this year's results reflect the changes that digital and online sources and trends towards automation are having on the industry.

This report:

Introduces the findings
Reports on respondents' influence over decision-making for legal online services
Looks at whether content budgets are increasing, diminishing or remaining stable
Identifies which stakeholders are involved with overall content budget approval and product specification
Explores how respondents define "value"
Rates content, technology and user experiences in terms of value
Includes commentary on how purchasers' satisfaction could be improved
Highlights which are the most popular products
Reports on the four main products used: LexisLibrary, LexisPSL, Westlaw UK and Practical Law
Looks at how core products are rated in terms of content, such as accuracy and breadth of content
Looks at how core products are rated in terms of technology, such as navigation and productivity tools
Looks at how core products are rated in terms of value, such as time-savings and reducing risk
Gives specific free-form comments from respondents in terms of products and features
Looks at comparisons over time.

By Robin Neidorf

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About this report