Jinfo model - maturity model for query management
Jinfo Report
12th June 2018
Abstract
Query management remains the backbone of many information centres. This Jinfo model identifies key systems and processes from intake through response to management of enquiries. Use this model to identify where your information centre currently sits and how to move towards greater maturity.
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- Report title: Jinfo model - maturity model for query management
- Pages: 4
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