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To guide Jinfo's research and editorial planning, we run an annual customer survey, the results of which I'm analysing now. Our 2018 findings reinforce the importance of this newsletter, which 90% of respondents tell us is an important way to stay informed on what we're producing and how they can benefit. 

But our findings also indicate resources we've developed that lack widespread adoption. One of these hidden gems is our twice-monthly live walkthroughs. Only 10% of our respondents have taken advantage of this opportunity, and over 60% are not even familiar with it.

Walkthroughs provide a concise overview of the Jinfo site and Subscription resources and are led by our Head of Content and Community, Catherine Dhanjal. View the upcoming schedule and register for your choice of session here.

You don't need to be a current Jinfo customer to attend - in fact, if you're considering a new Jinfo Subscription, joining a walkthrough can be a valuable part of your research. 

Why join a walkthrough?

Here's what you'll get when you join a session:

• Time-savings: Catherine shows you the fastest way to identify and navigate to the resources most relevant to you
  
  
• Discovery: learn about Jinfo features and benefits you might not have encountered before
  
  
• Insider tips: discover resources of interest to others in your field and others with your job title, and how to make the most of your Jinfo access
  
  
• Planning for the future: get a preview of what's coming in Jinfo and how you can benefit
  
  
• Answers to your burning questions: ask about editorial and research planning and policy, our research methods, and any other questions you may have.

If you can't join a live session, you can also find a recording of a recent walkthrough to view on your schedule. 

As Director of Research, nothing is more important to me than ensuring our research gives you practical value whilst inspiring new ways of thinking. We can't achieve that goal if you aren't able to get what you need from the site and the Subscription.

Register to join a walkthrough today

Robin Neidorf
Director of Research and Head of Consulting

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Hone your team's communication skills with Jinfo Consulting

Jinfo Consulting's in-person or online workshops on communication skills offer the ideal opportunity to develop your team's communication with stakeholders, vendors and end-users.

Designed to meet your team's specific challenges, you'll benefit from our toolkit covering communications from emails to project deliverables, our guidance on customer-focused touchpoints, and our models to set effective targets and priorities for communication.

Find out more or contact Robin Neidorf, our Head of Consulting, to find out more.

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Subscription

A Jinfo Subscription connects your team with the practical tools, original research and expertise to build and support information strategy in your organisation. Learn more.

If you already have a Jinfo Subscription, sign in to MyJinfo.

Content

Articles, reports and webinars that help you save time and money and plan for the future... any time, without leaving your desk.

Articles:

• Jinfo benchmarking research (part 1 - introduction) on 20th June
• Q&A with Clarivate Analytics - a leading source of quality curated research content and tools on 18th June
• How to optimise resources and influence your content budget on 15th June
• Establishing meaningful usage metrics for benchmarking on 11th June
• A deeper dive into Porter's Five Forces on 8th June

Reports:

• Jinfo model - scaling services and capacity management on 19th June
• Jinfo model - maturity model for query management on 13th June

Webinars:

• Intelligence platforms - overcome platform perplexity with our panel discussion on 28th June
• Practical applications of Jinfo's 2018 benchmarking research on 19th July
• State of the industry for automation on 23rd August
• Shedding light on how to measure value on 27th September

 

Community

An unmatched forum for frank, confidential discussions with your peers, based on our original insights and proprietary tools.

• Setting aside time for strategy on 21st June
• Jinfo for optimising a team of researchers - "reengineering principles" + your burning questions on 2nd July
• Whole-portfolio strategy and management on 11th July, 1st August and 12th September
• Using Jinfo's model for value basis for operations to improve your service on 26th July
• Jinfo for content purchasing - holistic management + your burning issues on 6th August
• Benchmarking for your sector (professional services and legal) on 9th August
• Benchmarking for your sector (life science) on 16th August
• Jinfo for information strategy - "get with the programme" + your burning questions on 5th September
• Benchmarking for your sector (finance) on 13th September
• Benchmarking for your sector (manufacturing) on 20th September

 

 

Subscription Tip: Slide decks with speaker notes are now available for all our webinars from January 2018, as part of this year's Subscription enhancements. Find the listings here.

 

Who benefits from a Jinfo Subscription?

Our all-original research is for you and your team if you are responsible for content purchasing, information strategy and optimising your research service.

A Jinfo Subscription has these benefits:

• Saves time by using our original research and practical resources
• Define, communicate and measure information value
• Reinvent information services through insight into what the best companies do.

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Consulting

Bring our insights in-house. We'll work with you to make strategic changes in operations, enhance stakeholder relationships and future-proof your information service. Learn more

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"The information team with the right stuff"
Our Research Focus for April to June 2018

Adapting and evolving to meet new challenges is essential for your information team.

New skills and attitudes can ensure you're at the centre of strategic business challenges and decisions.

Our Research Focus, "The information team with the right stuff", will equip you with our original research, insights and experience to meet this challenge.

Learn more and request a free copy of the Insights and Actions report »

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Blog

• My Favourite Tipples from a director of knowledge on 20th June
  My Favourite Tipples are shared by Shimrit Janes, researcher and consultant for the digital workplace. She shares some of her go-to sources to keep up with emergent trends and established best practice.
  
  
• Book now for our panel discussion on intelligence systems on 18th June
  Don't miss our webinar on intelligence platforms on June 28, featuring Northern Light and Comintelli. Find out more in this blog.
  
  
• Content discovery - connecting the dots on 15th June
  To expand past research into content discovery, we have just concluded a research project, aimed primarily at organisations with strong STEM research functions. Through a survey and in-depth interviews, we delved more deeply into three top goals identified in the prior research. This post highlights a few findings which can be seen in more detail in the full report now available.
  
  
• NewsEdge - what makes it stand out? on 13th June
  What's new and improved since our last product review of NewsEdge in 2016?
  
  
• Research update - take charge to create your team's future on 7th June
  Find out how Jinfo's resources can help you carve out a clear role for your department and upskill the individuals in your team.

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"I find Jinfo's content very motivational and I like the way they shed light on the latest issues and challenges facing us as information professionals."
Head of business information services, financial industry
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