Jinfo for content purchasing
Jinfo Blog
13th September 2016
Abstract
Many information professionals are scrutinising their budgets for content purchasing but what should be considered beyond price? Jinfo's director of research, Robin Neidorf, reports.
Item
The final months of the calendar year are "crunch time" for many information services with responsibility for content purchasing. At Jinfo, we're engaging in many discussions and projects around the variables affecting stakeholder education on ROI, purchasing decisions, and contract negotiations:
Internal changes
Across our entire customer base, Jinfo sees a consistent trend towards declining usage of premium databases and content sets. Whilst there are exceptions to this trend, the overall chatter has been about lowered usage statistics, resulting in deep concern on the part of heads of information services about demonstrating value and securing renewals.
Declining usage rarely has a single contributing factor, and usage in and of itself is not a good proxy for value. But the data presents a dual conundrum: how to get the most value from existing investments in content (on the one hand), and how to work with stakeholders to better define and measure the value content brings into the business regardless of the level of usage (on the other).
And sometimes dropping content is in fact the right decision, but it takes a searching and unbiased evaluation of the needs of today (and tomorrow) to make that decision with confidence.
Vendor trends
Feedback about price rises and mismatched expectations of product value emerges in every industry - every content purchasing department faces significant challenges in balancing proposed price increases in the double-digits for some products with budgets that are flat (at best).
Our customers regularly ask about the impact of private equity investment in vendors as a contributing factor to price rises and changing business models. An upcoming article explores this trend, with comment and observations from both the vendor and the buyer side of the commercial relationship.
But any of the big changes in structure can have a similar impact on pricing - mergers, acquisitions, even spin-off of product lines and business units have all contributed to pricing shifts.
For their part, vendors cite the deepened and ongoing investment in features, technology and usability as contributing factors to price rises. No surprises here, certainly, but we encourage vendors to be as transparent as possible with their customers about the product road map, to ensure that those investments are aimed at developments their customers value.
What's coming in your next contract?
When content purchasers plan their next round of discussions, new topics are on their list for discussion with vendors:
- Access to data: Tomorrow's content usage will be based more on access to data than licensing of content products. Even if their organisations have not yet fully embraced this change, content purchasers need to know how their content suppliers are approaching it. What commercial terms do they offer for data access, with what features and restrictions?
- Platform-agnostic content: In a similar vein, more customers want to pull content from various suppliers into a single platform, either of their own development or licensed from the marketplace. They may still want comprehensive content products, but at the same time, increasing flexibility to pull one product's content into another software environment is key.
- Shorter-term contracts: Given the amount of flux and uncertainty around value and moving towards a "data-first" strategy, many content purchasers are opting to extend contracts by one year or two years, rather than locking in terms for three years. Many content purchasers we work with are undertaking comprehensive needs assessments (now, or early in 2017), and want the flexibility to make the changes they need in 2018, even if it means slightly higher costs in the near-term.
How Jinfo supports content purchasing
Jinfo resources support content purchasing with original research, product reviews, market landscapes and more. If you have a Jinfo Subscription, you have access to all our Content. Click any link below to login to view, save or share any item, register for webinars, and download reports.
We publish research-based insights, facilitate peer-to-peer discussions on them, and offer consulting services to tailor those insights to your needs. Find the right Jinfo Subscription components to meet your needs.
Recent Subscription Content of particular interest to our customers involved with content purchasing:
Articles:
- Content efficiency for current awareness - a data science approach
- The developing landscape for content platforms
- Keeping up with the changing face of news
- Carrying out a current awareness needs assessment
- What does declining usage reveal about my current awareness service?
- Q&A with Reprints Desk - the open access challenge
Reports:
- Market landscape - tools for audience and web analytics
- Jinfo survey on current awareness - 2016
- Market landscape - competitive intelligence products
- Market landscape - premium suppliers of regulatory filings
- Market landscape - company information sources
- Market landscape - open source products
- Market landscape - enquiry management and helpdesk systems
- Market Landscape - Reference Management & Citation Tools
Product reviews:
- Product Review of Mendeley
- Product Review of QUBE from just-auto
- Product review of PatentInspiration
- Product review of Fame, published by Bureau van Dijk
- Product review of OneSource platform
- Product review of ReferenceUSA
- Product review of BBC Monitoring Portal
- Product review of Primo Ex Libris
- Mini review of EditorEye Catalyst
- Mini review of Nexis - recent enhancements
Webinars - recordings available to view for anyone with a Jinfo Subscription
- Understanding the Full Scope of Sources for Current Awareness
- The State of the Industry for Content Platforms
- Why We Keep Talking About The News
Upcoming research and events
- Blog post title: Jinfo for content purchasing
- Link to this page
- View printable version
- Jinfo for Content Purchasing
Thursday, 16th June 2016
- Market landscape - content platforms
Tuesday, 10th January 2017
Community session
11th December 2024
2025 strategic planning; evaluating research reports; The Financial Times, news and AI
5th November 2024
How are information managers getting involved with AI? Navigating privacy, ethics, and intellectual property
- 2025 strategic planning; evaluating research reports; The Financial Times, news and AI
5th November 2024 - All recent Jinfo Subscription content
31st October 2024 - End-user training best practice research
24th October 2024
- Jinfo Community session (TBC) (Community) 23rd January 2025
- Clinic on contracting for AI (Community) 11th December 2024
- Discussing news and AI strategies with the Financial Times (Community) 21st November 2024