Product review of Digimind Intelligence (sources - content & coverage)
4th October 2018

In part 2 of our review of market intelligence and web monitoring platform, Digimind Intelligence, we review how to set up search queries, key sources covered - from blogs to videos. We also look at industry sectors covered and news aggregator connectors, including the link with Factiva.

Note: Full review (PDF) at /go/sub/report/3064

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Product review of Digimind Intelligence (key advantages; introduction; contact details)
3rd October 2018

In part 1 of our review of Digimind Intelligence we look at the key advantages of this competitive and market intelligence product and how it supports the organisation's strategic decision-making. We also outline key customer groups, sectors, look at changes since last reviewed and how Digimind Intelligence and Digimind Social complement each other.

Note: Full review (PDF) at /go/sub/report/3064

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Product review of Knowledge360 from Cipher Systems (value - help & training; competitors; development; pricing)
3rd October 2018

The final part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, we take a look at the product's value, help and training, future development plans, and we also highlight some of the key competitors in the field along with pricing information.

Note: Full review (PDF) at /go/sub/report/3062

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Product review of Knowledge360 from Cipher Systems (technology - search & user interface; outputs & alerts; administration)
2nd October 2018

The third part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, looks at the technological side of the product including customisation features, search and save content and how users can create projects to collaborate. We also focus on its visualisation options, in the form of dashboard widgets, and look at its Web Watch feature and use of machine learning and NLP.

Note: Full review (PDF) at /go/sub/report/3062

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Mini review of Vable Inbox
2nd October 2018

This mini review looks at Vable Inbox, an email management and forwarding tool for information managers and librarians in sectors from Vable's traditional stronghold of legal to its growing customer base in other areas, such as insurance, healthcare and pharmaceutical. We review how Vable Inbox can save time and create efficiencies, better surface and direct information, and we look at plans for future development.

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Product review of Knowledge360 from Cipher Systems (sources - content & coverage)
1st October 2018

The second part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, takes an in-depth look at the content available including global and regional data, as well as third-party and internal content. It also explores the company and sandbox dashboards which are the key ways for users to interact with and consume information in Knowledge360.

Note: Full review (PDF) at /go/sub/report/3062

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Comparing product satisfaction for Factiva vs Nexis users - 2018
28th September 2018

Factiva and Nexis remain the leaders in premium products for news and current awareness, over 75% of our research respondents named them as their primary premium product for current awareness. We drilled down and report back on how satisfied they are with their choice of platform, whether they're planning to change product, their views on specifics such as search, content, training, mobile, visualisations, price and more.

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Product review of Knowledge360 (key advantages; introduction; contact details)
27th September 2018

Knowledge360 from Cipher Systems LLC is a SCIP-certified end-to-end competitive intelligence solution designed to support market analysis. Jinfo last reviewed the product at the end of 2016 and in the first part of our new product review, we outline background on the company and product, look at which products it competes with, who uses it, and why it's proven to be of such value to its users.

Note: Full review (PDF) at /go/sub/report/3062

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Benchmarking through the finance lens
27th September 2018

Information teams in financial firms have specific concerns relating to that industry and this was reflected in a recent Community session which looked at benchmarking data and how this year's results shed light on best practice in the financial services and insurance arenas.

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Product review of PharmaCircle Business Class Elite (value - help & training; competitors; development; pricing)
26th September 2018

In the final part of our product review of PharmaCircle Business Class Elite (BCE) we look at the help and training available. The company considers one-to-one customer support its top priority with a team of experts to provide the required support. Its competitors, who include Thomson Reuters' Cortellis, Informa's Pharmaprojects, and Springer Nature's AdisInsight, along with pricing and development plans, including the refinement of its proprietary search technology.

Note: Full review (PDF) at /go/sub/report/3058

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