Jinfo for Biopharma
Jinfo Blog
14th April 2016
Abstract
Effective relationships result from a shared understanding of the expertise brought by each party, whether it's information services working more effectively with the IT department or the organisation's leaders valuing specialised source expertise input for strategic decision-making.
Item
Specialised Sources & Illuminating Experts
The book Search Patterns by Peter Morville and Jeffery Callender (O'Reilly, 2010) is among the resources for students in the MS programme for Information and Knowledge Strategy at Columbia University. The book aims to expand understanding of search functionality from simple known item look-up (which dominates Google searching) to a wide range of specialised type of content source, plus features for both casual and expert searchers.
Types of Expertise
The second chapter introduces a simple yet useful view of types of expertise which contrasts search expertise with domain expertise.
Figure 1: Expertise types
2-03. Expertise types" from Search Patterns by Peter Morville and Jeffery Callender is licensed under CC BY 2.0
This highlights the range of skills and needs of different users, including the special role of the power searcher, who combines both search system expertise and domain expertise.
Most information centres operating within pharmaceutical or biomedical research environments deploy multiple domain specialists, for content such as patents and chemical literature and special applications such as drug pipeline tracking and pharmacovigilance.
If your colleagues or management don't fully understand the value that domain and search expertise bring to the organisation, the recently-run Jinfo Webinar "Source Expertise and Your Value to the Business" brings important insights. It is part of Jinfo's current Research Focus "Source Expertise - What it Means in a Google World".
Effective Relationships
Jinfo's recently completed Research Focus on managing the relationship between IT and information services has resulted in a wealth of information, but two case studies are especially relevant to the topic of understanding departmental roles and expertise. Two articles focused on Cargill and Lord Corporation: large, diversified organisations with many divisions and product lines, similar to global pharmaceutical firms.
At Lord Corporation, the information centre has developed service offerings which are vital to the IT department, doing research on best practices and creating a monthly IT newsletter covering key technologies. This use of source expertise by the IS staff has helped them build a strong relationship with their IT colleagues. At Cargill, the IS staff have focused on understanding the IT priorities and workflows.
Our Content is the broad platform through which we publish research-based insights. Community provides the environment to discuss them with peers. Consulting tailors the insight to your needs. Find the right Jinfo Subscription level to meet your needs.
Recent Subscription Content of particular interest to our customers in biopharma companies:
Articles
- Is Your Copyright Content Sufficiently Protected?
- Case Study - Cargill Works in Tandem with IT & Strategy Teams
- Case Study - Lord Corporation Forges Close IS/IT Relationships
- Delivering the Right Employee Experience Through User-Centred Design
- Impact of Mobile Working on the Digital Workplace
- The Role of Research in Realigning Your Relationship with IT
- Make It Easy for IT Colleagues to Work With You
Reports
- Product Review of Patseer Premier
- Product Review of LexisNexis Newsdesk
- Product Review of Questel Orbit IP
- Product Review of EBSCO Discovery Service
- Product Review of Findout
Webinars - upcoming
- 24th May: Balancing "Generalist" and "Specialist" Expertise
- 21st June: Three Ways to Influence Strategy with Source Expertise
Webinars - recordings available to view for anyone with a Jinfo Subscription
- Source Expertise and Your Value to the Business
- Shifting the Worldview around IS/IT Relationships: A First Step to Alignment
- IS and IT Make Sense of the "Digital Workplace"
- Blog post title: Jinfo for Biopharma
- Link to this page
- View printable version
- FreePint for Biopharma
Wednesday, 13th January 2016
- Market landscape - patent products
Thursday, 20th July 2017 - Market landscape - the leaders in big pharma data visualisation
Friday, 25th November 2016
Community session
11th December 2024
2025 strategic planning; evaluating research reports; The Financial Times, news and AI
5th November 2024
How are information managers getting involved with AI? Navigating privacy, ethics, and intellectual property
- 2025 strategic planning; evaluating research reports; The Financial Times, news and AI
5th November 2024 - All recent Jinfo Subscription content
31st October 2024 - End-user training best practice research
24th October 2024
- Jinfo Community session (TBC) (Community) 23rd January 2025
- Clinic on contracting for AI (Community) 11th December 2024
- Discussing news and AI strategies with the Financial Times (Community) 21st November 2024