Catherine Dhanjal Subscription Update - What's New and What's Coming
Jinfo Blog

9th September 2015

By Catherine Dhanjal

Abstract

Read the initial results of our research into which organisational policies exist to govern the use of web content as well as the results of our research into authentication methods. Plus articles on banking helpdesks, licensing and permissions and the latest product reviews from our current Topic Series.

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Content (Articles, Reports, Webinars)

The current Topic Series, "All About Usage" continues with its review of the challenges and opportunities inherent in the way today's workers interact with information:

  • You can also read the results of FreePint's Research into Authentication 2015 which highlights some of the factors that make authentication such a unique challenge. These survey results will also be the focus of an upcoming FreePint webinar titled "Authentication Primer", taking place 10th September, don't miss this if authentication is an area of interest

As new ways of consuming information filter through, find out how vendors such as Acquire Media, Avention and Elsevier are tackling new forms of licensing and permissions in "We Want To, But Can We? Usage Needs and Contractual Conditions"

With the increasing importance of the customer support function offered by vendors in the banking and financial sector, read more about the "Impact of Helpdesks" in this sector.

We've also published the following reports and articles since the last Subscription Update:

 

Community

With today's organisations using information in far more diverse ways, there needs to be an alignment between buyers and sellers as to what "usage" looks like today.

Over the next couple of months we'll be running in-person Communities of Practice (CoP) sessions in both New York and London for both buyers and sellers on this subject so register now for "Understanding Usage - Buyers and Sellers Seeking Alignment".

Also, It's not too late to register for FreePint's CoP session, "Tackling the Authentication Challenge" where we'll be reviewing and discussing the results of our research on authentication. Seats are available for 17th September. 


Consulting

A slew of registrations by information professionals at the Federal Reserve Banks in the United States alerted us that "All About Usage" hit a nerve for professionals in information centres supporting banks

Robin Neidorf, our director of research, has offered to join one of their regular conference calls, to present FreePint's findings and discuss what they may suggest for these banks and their information centres, now and in the future. 

This process will use no more than an hour of the customer's 6-hour credit for the year and ensure FreePint users are getting the most out of our resources. At the same time, their feedback and comments will inform our next round of research.

Contact Robin by email: robin.neidorf@freepint.com if you would like her to present how the findings are relevant to your organisation (or to discuss a new Consulting-level FreePint Subscription).

Our Content is the broad platform through which we publish research-based insights. Community provides the environment to discuss them with peers. Consulting tailors the insight to your needs. Find the right FreePint Subscription level to meet your needs.

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