FreePint Feedback - How to Approach Current Awareness?
Jinfo Blog
1st December 2014
Abstract
Robin Neidorf on how FreePint consulting services can be applied to aiding firms with their approach to current awareness.
Item
Some consulting projects require a minimal amount of time to talk through internal challenges, get some perspective and learn about similar institutions. A recent consulting call initiated by a customer's question on how to address the internal need for current awareness is a perfect example of this kind of efficiency:
One-Hour Consultation Call on Current Awareness Approaches
A FreePint Subscriber contacted me to discuss the challenges her organisation is facing with regard to meeting the diverse needs of a large number of user groups with regard to current awareness.
The organisation currently uses a mix of newsletters generated via its main premium news provider, web-based alerts, an in-house developed "awareness" system, and has also been asked to look at commercially available technologies like Attensa to pull together a range of resources.
Naturally, the information centre would prefer to consolidate and standardise an approach, but the information staff are encountering cultural barriers to change.
I met by telephone with the head of information and her deputy for an hour, to discuss their progress, their organisational requirements, internal politics and timeline. I was able to validate their experience and compare it to experiences in similar organisations FreePint has worked with.
At the conclusion of the call, I sent the customer a summary of discussion points and suggested next steps. I also reached out to contacts at those similar organisations to make introductions. The customer now has the additional benefit of peer-to-peer dialogue around a common challenge.
Best of all, the customer has only used a single hour of the six allotted per year with their FreePint Subscription at the Consulting level.
- Blog post title: FreePint Feedback - How to Approach Current Awareness?
- Link to this page
- View printable version
- Q&A with Attensa - Tackling Critical Current Awareness Challenges
Friday, 28th November 2014 - Organising and Delivering Practical Actions from News Content
Wednesday, 26th November 2014 - Q&A with Linex - Comprehensive Current Awareness Cover
Wednesday, 26th November 2014 - Is Current Awareness Now About Personal Knowledge Management?
Monday, 17th November 2014 - Has "Current Awareness" Become a Bloated Term?
Tuesday, 11th November 2014
- New Angles on Current Awareness, New Light on Research
Thursday, 27th November 2014 - Introduction to FreePint's 2014 News Survey Analysis
Wednesday, 26th November 2014 - Making Current Awareness Part of Digital Literacy
Wednesday, 19th November 2014
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