Lauren Currie
With an enthusiasm for service design, public services and working for people, Lauren is focused on changing the lives of Scottish people through design and practical action. People know Lauren as Redjotter: a trailblazing, inspiring innovator and a very vocal advocate for giving the service design sector meaning, evidence and impact.
Prior to being Director of Snook, Lauren worked as a freelance Service Designer for Designthinkers in Holland, Deutsche Telekom Laboratories ( T-Labs ) in Berlin and London-based Future Gov. She regularly talks to design students and graduates nationwide; inspiring and guiding them in using their talents in a worn-out system that doesn"t help them thrive.
As the Director of MyPolice, Lauren is working closely with the Police and the public to ensure the service is the very best it can be. Lauren is currently leading the MyPolice pilot in a prototyping phase with Tayside Police.
Articles by Lauren Currie:
Using co-design to innovate in libraries
Tuesday, 3rd May 2011
The key element when designing any successful service involving information is to meet the needs of the people who will use it. This sounds simple enough but how do we explore those needs and produce tangible outcomes? Lauren Currie and Joanna Ptolomey explain the process of service design, involving co-designing with the people, which can lead to innovative services.
Using co-design to innovate in libraries
Tuesday, 3rd May 2011
The key element when designing any successful service involving information is to meet the needs of the people who will use it. This sounds simple enough but how do we explore those needs and produce tangible outcomes? Lauren Currie and Joanna Ptolomey explain the process of service design, involving co-designing with the people, which can lead to innovative services.
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