Webinar deck - optimisation as the engine of Information Centre Excellence
Monday, 8th July 2019

Download the deck and anonymised notes from our June webinar "Optimisation as the engine of Information Centre Excellence". In this webinar we draw on our research and content from our Research Focus, "The Information Centre of Excellence", to highlight why you should be moving towards a mindset...

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Community deck - attributes of an Information Centre of Excellence
Tuesday, 2nd July 2019

Download the deck and anonymised notes from our June Community session "Attributes of an Information Centre of Excellence". This session explores six key characteristics intrinsic to Information Centres of Excellence and discusses ways to develop them within your information team. This is the...

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Optimisation as the engine of Information Centre Excellence
27th June 2019

What underpins your Information Centre of Excellence? How can you continuously develop your ability to deliver increasing value to your customer? In this webinar we'll draw on our research and content from our Research Focus, "The Information Centre of Excellence", to highlight why you should...

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Attributes of an Information Centre of Excellence
20th June 2019

Knowledge of sources, research skills and organisational abilities are no longer enough to future-proof you and your team. Jinfo's research identifies six key characteristics intrinsic to Information Centres of Excellence, including being customer-focused and consultative. Join our...

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Create your Information Centre of Excellence with these three ingredients
Monday, 10th June 2019

What are the ingredients you need to ensure your information centre performs at its best?

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Webinar deck - managing your evolution towards an Information Centre of Excellence
Thursday, 30th May 2019

What do you need to do to move your service towards an Information Centre of Excellence? In this webinar we draw on our original research and creation of the Jinfo model of an Information Centre of Excellence, which identifies the essential components of excellence and helps leaders to...

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Insight 3 from Research Focus on excellence - create a sustainable, relevant service
Thursday, 30th May 2019

The work of managing and optimising your department isn't secondary to customer service. It's the engine that drives the ability to deliver value to your customer over time. Jinfo's Research Focus, "Creating an Information Centre of Excellence", will help you map a path to success.

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Managing your evolution towards an Information Centre of Excellence
23rd May 2019

What do you need to do to move your service towards an Information Centre of Excellence? In this webinar we'll draw on our original research and creation of the Jinfo model of an Information Centre of Excellence, which identifies the essential components of excellence and helps leaders to...

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Community deck - balancing end-user and expert services, to build a Centre of Excellence
Wednesday, 22nd May 2019

The Jinfo model of an Information Centre of Excellence calls for information teams to balance two needs: enabling end-users and delivering expert information services. In this Community session we'll share our research and facilitate discussion on building a strategy that speaks to both of...

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Balancing end-user and expert services, to build a Centre of Excellence
16th May 2019

The Jinfo model of an Information Centre of Excellence calls for information teams to balance two needs: enabling end-users and delivering expert information services. In this Community session we'll share our research and facilitate discussion on building a strategy that speaks to both of...

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