Recorded webinars
Content
Jinfo's practical and targeted webinars bring quality professional development to your desktop. Recordings are available through a Jinfo Subscription.
Our unique expertise in distance education ensures that these sessions provide you with new tools and knowledge you can apply immediately.
Value Chain (step three - your contributions to the Value Chain)
27th August 2021
Ended.
Recording available.
[Focus: Value Chain]
Once you have defined the Value Chain for your organisation and the role information plays in it, it’s time to describe how you and your team tangibly contribute to business goals such as efficiency, innovation, and risk management. Document how information products and services...
Value Chain (step two - how well do you know the Value Chain?)
26th August 2021
Ended.
Recording available.
[Focus: Value Chain]
Most information teams know more than they may realise about their users and what they are trying to accomplish. But there is nothing like first-hand information from the people you support. The next activity is to conduct research with your users to test your assumptions about their...
Value Chain (step one - defining success through the Value Chain)
26th August 2021
Ended.
Recording available.
[Focus: Value Chain]
To demonstrate value, you have to be able to describe what "value" actually means. This starts with understanding the goals of the organisation, and then making the case for how you contribute to that goal and organisational success. By defining success through the value chain, you...
Centre of Excellence (step five - your evolution work plan)
30th July 2021
Ended.
Recording available.
[Focus: Centre of Excellence]
Evolving to an Information Centre of Excellence and committing to the continuous improvement that keeps you relevant and strategic requires a shift in perspective on department operations.Your evolution work plan shouldn't just include how you deliver services and communicate with users and...
Centre of Excellence (step four - assess your team’s characteristics)
22nd June 2021
Ended.
Recording available.
[Focus: Centre of Excellence]
Managing the Information Centre of Excellence means identifying your team's strengths and weaknesses within the six characteristics that drive success.In this webinar, we'll walk through how to complete a self-assessment of how these characteristics are present within your team, as well as...
Centre of Excellence (step three - envision your Known Fors)
10th June 2021
Ended.
Recording available.
[Focus: Centre of Excellence]
What is the unique contribution that your team – with your particular expertise – can make to your organisation? The ability to summarise your value helps you capture the best of what you do and describe it in succinct headlines.In this webinar, we will walk you through the visioning...
Centre of Excellence (step two - create your Pillars of Service)
26th May 2021
Ended.
Recording available.
[Focus: Centre of Excellence]
Crafting your Pillars of Service allows you to build your Information Centre of Excellence around what stakeholders value and need. In this webinar, we will walk through the parts of the activity you’ll need to complete to develop your Pillars of Service.To get the most out of this...
Centre of Excellence (step one - map your services to the model)
25th May 2021
Ended.
Recording available.
[Focus: Centre of Excellence]
Evolving your current service towards your vision of the future as an Information Centre of Excellence starts with mapping your current services against our model.In this webinar, we’ll walk through the activity we designed to enable you to complete this mapping exercise. To get the...
Crafting a scorecard (step five - capture inputs)
25th May 2021
Ended.
Recording available.
[Focus: Content Portfolio]
In the final step of the Scorecards methodology, you need to prioritise and collect data, refine your scoring documentation and get started using scores. In this webinar, Jinfo’s Director of Research Robin Neidorf walked through the activities designed to enable you to finalise your...
Scorecards - designing and documenting scoring systems
20th April 2021
Ended.
Recording available.
[Focus: Content Portfolio]
Useful scorecards for product evaluation, stakeholder communication and negotiation support include the components you care about and reflect a scoring system that makes sense to you.In this webinar, Jinfo's Director of Research Robin Neidorf walked through the activities we designed to enable...
What's new at Jinfo?
The AI agents are coming!
Community session
16th July 2024
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Blog posting
5th June 2024
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YouTube video
20th June 2024
- Jinfo Community session (TBC) (Community) 25th September 2024
- The AI agents are coming! (Community) 16th July 2024
- US private company data – what’s new? (Community) 18th June 2024
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