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30 60 90
Centre of Excellence (step four - assess your team’s characteristics)   Managing the Information Centre of Excellence means identifying your team's strengths and weaknesses within the six characteristics that drive success.In this webinar, we'll walk through how t...
22nd June 2021
Centre of Excellence (step three - envision your Known Fors)   What is the unique contribution that your team – with your particular expertise – can make to your organisation? The ability to summarise your value helps you capture the best of what you...
10th June 2021
Centre of Excellence (step two - create your Pillars of Service)   Crafting your Pillars of Service allows you to build your Information Centre of Excellence around what stakeholders value and need. In this webinar, we will walk through the parts of the activity...
26th May 2021
Centre of Excellence (step one - map your services to the model)   Evolving your current service towards your vision of the future as an Information Centre of Excellence starts with mapping your current services against our model.In this webinar, we’ll walk thr...
25th May 2021
Crafting a scorecard (step five - capture inputs)   In the final step of the Scorecards methodology, you need to prioritise and collect data, refine your scoring documentation and get started using scores. In this webinar, Jinfo’s Director o...
25th May 2021
Scorecards - designing and documenting scoring systems   Useful scorecards for product evaluation, stakeholder communication and negotiation support include the components you care about and reflect a scoring system that makes sense to you.In this webinar,...
20th April 2021
Crafting a scorecard (step two - select components)   There are a lot of things you could measure and capture on your scorecards, but which components are the most important ones for achieving your goals?In this webinar, we walked through the activity to...
20th April 2021
Crafting a scorecard (step one - set goals and priorities)   Scorecards are a compelling concept to support the evaluation of products and vendors, communication with stakeholders and licence negotiations.Jinfo has developed a comprehensive guide to the thinkin...
20th April 2021
Comparative product evaluation - breaking it down into manageable pieces   In this webinar, Steve Bynghall presented a clear overview of how to design comprehensive product evaluations. This framework was developed following interviews with Benoit Sollie at Cargill, demonstr...
19th January 2021
The importance of current awareness tracking   Staying on top of current awareness is mission critical for information centres. View this session to dig into our insights on: What are the goals you might have in tracking current awareness&nbs...
12th January 2021
State of the Industry, 2021   Jinfo's 2021 "State of the Industry" overview covered the most important trends, themes and challenges information teams need to consider, including:The "new normal" business e...
5th January 2021
How to communicate your contributions to the value chain   With a complete value chain analysis and the right measurements, you can report how your services and expertise contribute to the outcomes your stakeholders care about. To create an effective report,...
24th August 2020
How to show your contributions along the value chain   Measuring your contribution to all links in the value chain means going beyond case studies and usage statistics. You need to determine, collect and analyse the data that points to your contributions...
17th August 2020
How to start your value chain analysis   Value chain analysis enables you to measure and communicate the impact of information services and expertise - demonstrate your contributions to such business goals as efficiency, innovation and gener...
11th August 2020
Analysing the value chain - your starting point for meaningful communication   Jinfo's Focus on Value Chain is about demonstrating how the information team contributes to the goals of their organisation. The key is to present your work and impact in your stakeholder's context fo...
21st July 2020
Risk assessment on information licensing - focus on use-cases   Describing use cases is an essential part of your information licensing strategy. Being able to explain not just that clients use a resource, but how it impacts their work is the difference between th...
9th June 2020
Risk assessment on information team management - capacity and sustainability   Effective team management will balance workflow and collaboration, while avoiding individual burnout. Jinfo's article
20th May 2020
Risk assessment on information service quality - find your strengths   Jinfo's article,
19th May 2020
Communication components of a remote team   Remote working requires good communication. The tools matter, but do not automatically provide a solution. Communication standards and practices must first be determined and implemented. Through resea...
22nd April 2020
Operational components of a remote team   When organising remote work, many managers want to start by addressing communication channels. But unless department operations are organised to support remote teamwork, communication will always plug...
21st April 2020
Three elements of remote team success   Success in remote working is about more than technology. Our research and business experience suggests that there are three variables that matter most in remote team and customer communication. Joi...
7th April 2020
Commercial awareness for information professionals   Commercial skills are a prerequisite for information professionals within any industry. As information teams work to future-proof their departments, commercial awareness will continue to mark the leve...
10th March 2020
Content portfolio as part of strategy   A key priority for the information centre is managing the content portfolio as part of the overall information management strategy. This involves managing stakeholders as well as the portfolio itself...
11th February 2020
State of the industry, 2020   Our popular State of the industry sessions are back for 2020. Join our webinar about Jinfo's research-based perspectives on the key industry trends of 2020, and get a preview of our research agenda fo...
14th January 2020
Moving from current awareness to intelligence   Is current awareness, with its traditional reliance on newsletters, still a valid way to think about the organisation's need to keep departments and individuals updated on breaking news, trends and re...
5th December 2019
Interpreting the results of the Jinfo Survey: current awareness and intelligence 2020   What are the three vital components of an intelligence system? How can they work in harmony? Join us for this webinar where we'll examine the interrelationships between: Sources Technology...
7th November 2019
How to evaluate the ROI of current awareness   How exactly can you evaluate the ROI of your current awareness system or intelligence platform? As always, ROI depends on the context in which the system is used: What does the organisation ne...
10th October 2019
Measuring your service based on value and impact   As an industry, we are moving towards improved measurement based on value and impact, rather than transactions. The best information teams are starting to generate metrics based on operational data; d...
12th September 2019
The impact of reporting structure on your service efficiency - Jinfo's 2019 benchmarking research   Now in our third year of benchmarking research, find out how our findings relate to your information service Defining the highest value and potential for your department starts with reporting struc...
25th July 2019
Optimisation as the engine of Information Centre Excellence   What underpins your Information Centre of Excellence? How can you continuously develop your ability to deliver increasing value to your customer? In this webinar we'll draw on our research and cont...
27th June 2019
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