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Why We Keep Talking About The News
30th June 2016

Ended. Recording available.

[Research Focus: Content and Technology for Current Awareness]

As we gear up to kick off our new Research Focus, "Content and Technology for Current Awareness" in July, we're reflecting on why current awareness (or "news delivery", as we used to call it) remains such an opaque topic for so many.   The Tyranny of Choice As the current Research...

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Three Ways to Influence Strategy with Source Expertise
21st June 2016

Ended. Recording available.

[Research Focus: Source Expertise - What It Means in a Google World]

Source expertise is most valuable to business when it directly influences strategy and critical decision-making. This expertise: Reduces risks associated with licensing, using, sharing and generating content Can maximise opportunities for unique insights, greater efficiency and improved...

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Balancing "Generalist" and "Specialist" Expertise
24th May 2016

Ended. Recording available.

[Research Focus: Source Expertise - What It Means in a Google World]

Many information services struggle to balance cultivation of "generalist" skills with the desire to differentiate and deliver value-add through specialist skills. Generalists build capacity for workload management, whilst specialists can offer internal customers the kind of service not otherwise...

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Source Expertise and Your Value to the Business
12th April 2016

Ended. Recording available.

[Research Focus: Source Expertise - What It Means in a Google World]

A critical difference between information professionals and knowledge workers is the source expertise of information professionals: you know which sources are valuable, how to use them efficiently, and why it matters, allowing you to stay on top of a rapidly evolving world of sources. We'll...

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Shifting the Worldview around IS/IT Relationships: A First Step to Alignment
8th March 2016

Ended. Recording available.

[Research Focus: Strategic Alignment of IS and IT]

Is your view of the IT department that it's rule-driven, rigid and next to impossible to work with? It's a common perspective amongst our customers, and one that we need to address in the interests of driving the visibility and value of information. Given that so many information projects...

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Successful Relationships Between IS and IT: Tips from the Pros
9th February 2016

Ended. Recording available.

[Research Focus: Strategic Alignment of IS and IT]

We occasionally hear from customers in Information Services (IS) who say that they have strong, effective and successful relationships with their IT departments. These comments make us sit up and take notice. Complaints and even despair are more the norm. What makes these relationships...

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IS and IT Make Sense of the "Digital Workplace"
12th January 2016

Ended. Recording available.

[Research Focus: Strategic Alignment of IS and IT]

Like intranets, knowledge management systems and big data projects, the "Digital Workplace" is the latest technology-related initiative that desperately needs the involvement and influence of information services (IS). The concept of the digital workplace is increasingly visible in trade...

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Needs Analysis for Commodity Content
10th December 2015

Ended. Recording available.

[Topic Series: News, and Other Commodities]

We know that information managers are always working on the question of what news and related content users truly need to succeed. This question has intensified over the eight years in which we at FreePint have conducted our Survey on News Needs and Preferences. The content world has changed...

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DIY Content Aggregation: Benefits & Costs of Managing Your Own Platform
23rd November 2015

Ended. Recording available.

[Topic Series: News, and Other Commodities]

Many organisations are questioning the wisdom of licensing large databases of news and related information, when they really just need a subset, or when essential resources are not included in the dataset. Platform technologies to enable information centres to create, manage and distribute...

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What We Learned about Usage
18th November 2015

Ended. Recording available.

[Topic Series: All About Usage]

From July through September 2015, FreePint's focus was on the Topic Series, "All About Usage: From Content Sharing to Data Mining". Usage today means far more than touching a document - it means building value in the organisation by interacting with information, which can mean anything from:...

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