Community deck - balancing end-user and expert services, to build a Centre of Excellence
Jinfo Report
22nd May 2019
Abstract
The Jinfo model of an Information Centre of Excellence calls for information teams to balance two needs: enabling end-users and delivering expert information services.
In this Community session we'll share our research and facilitate discussion on building a strategy that speaks to both of these needs, and keeps them in balance with the goals and character of the organisation.
This is a great opportunity to discuss Jinfo's unique Centre of Excellence model with facilitator Rebecca Brizi, who can provide real-world examples to work through how to balance these two goals, including the skills, services, tools and partnerships you need for each.
This is the slide deck and speaker notes from the Jinfo Community session "Balancing end-user and expert services, to build a Centre of Excellence", which ran on 16th May 2019
Content Access
Does your organisation have a Jinfo Subscription?
Access to Jinfo Content and Community is available through a Jinfo Subscription.
"Yes"
Please sign in to MyJinfo here so that we can check your access to this item:
Or sign in via email:
Enter your email and we'll send you a magic link to sign you in automatically.
"Not yet"
Access to this report is available through a Jinfo Subscription, which will help your organisation:
- Save time and money
- Re-invent information services
- Define, measure and communicate information value.
"Don't know"
Contact us to find out if your organisation already has a Jinfo Subscription.
Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.
- Report title: Community deck - balancing end-user and expert services, to build a Centre of Excellence
- Pages: 27
- Link to this page
- View printable version
- Balancing end-user and expert services, to build a Centre of Excellence
Friday, 22nd March 2019