Jinfo: How can information managers bridge the AI knowledge gap?

How can information managers bridge the AI knowledge gap?
Jinfo Report

11th March 2025

Abstract

Jinfo’s Community session in February 2025 focussed on the opportunities for information professionals to support AI across various sectors.

The session provided a variety of perspectives on the issues – from training and governance to data integrity and legal compliance – that organisations must address in the age of AI.

This report is a summary of the discussion, and our recommended actions for information managers.

Contents:

Bridging the knowledge gap
Balancing innovation and governance
A methodical approach to evaluating AI tools
Ensuring data integrity, the foundation of reliable AI
Navigating legal and contractual complexities
The role of internal collaboration in AI adoption
Economic considerations and shifts in business models
The future of AI and internal education
Actions for information managers
Conclusion.

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How can information managers bridge the AI knowledge gap? Jinfo Report