Insights and Actions report from the Research Focus "Benchmark information roles - optimise your structure"
6th July 2017

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Benchmark information services - optimise your structure
4th July 2017

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Guide to value in the Jinfo Research Focus "Benchmark information roles - optimise your structure"
4th July 2017

Co-producer Dale Moore selects publishing highlights from the articles and research published in the Research Focus "Benchmark information roles - optimise your structure", from creating prosperous business partnerships to identifying the strengths and weaknesses of various business centre models.

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Jinfo research on benchmarking information services (raw data)
3rd July 2017

Jinfo's benchmarking research involved interviews and surveys with 18 information managers across a range of industries. This article presents the raw data.

Note: Full report (PDF) at /go/sub/report/2845

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Product review of Altmetric (value - help & training; competitors; development; pricing)
30th June 2017

In the final part of Jinfo's product review of Altmetric, a platform for tracking research impact, Andy Tattersall looks at the help and training available within the product, competitors, including Impactstory, Kudos, and Plum Analytics. We also look at Altmetric's subscription costs and future development plans.

Note: Full review (PDF) at /go/sub/report/2841

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Jinfo research on benchmarking information services (user needs are changing)
29th June 2017

How are user expectations and requirements changing with regards to services from information departments? In the fifth part of the analysis of Jinfo's benchmarking research, Robin Neidorf looks at the impact of changing user demand on service provision including areas such as training and use of "free" web resources.

Note: Full report (PDF) at /go/sub/report/2845

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Product review of Altmetric (technology - search & user interface; outputs & alerts; administration)
29th June 2017

In the third part of our review of Altmetric, we take a closer look at the platform itself and how it provides insights into published research. Specifically, its five main features, including content aggregation, visual analytics, search with advanced options, save and alert functionality and the ability to export data.

Note: Full review (PDF) at /go/sub/report/2841

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Product review of Altmetric (sources - content & coverage)
28th June 2017

Part 2 of Jinfo's review of Altmetric which provides insights into the online attention research outputs attract. Andy Tattersall looks at the range of sources used, including online sources, such as news, blogs, Twitter, Facebook and YouTube, and how each of these sources is weighted using the attention score.

Note: Full review (PDF) at /go/sub/report/2841

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Subscription update for information services management
27th June 2017

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Information centres in unusual places
27th June 2017

Amy Burns highlights five information centres who are unusual for reporting into departments outside the norm. She identifies why the move happened, the benefits its brought and whether you should consider requesting a move for your own department.

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