The importance of non-English language sources for current awareness
14th August 2017

Current awareness services often need to ensure that the strategic decision-makers in an organisation have access to correct information and are kept informed about major events and trends. However, not all relevant information is available in languages that we are familiar with. This article discusses the importance of industry-specific and non-English language sources and offers some tips on how to find them as well as some advice on how to look beyond the usual sources and incorporate new insights into your current awareness service. 

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How to satisfy your internal stakeholders for current awareness
10th August 2017

Each user is unique in the way they consume current awareness. We can get valuable insights into the priorities and fears of users by grouping them and identifying how they typically engage with news, alerts and updates. This article takes a lighthearted but insightful look at a few stereotypical groups of users within a law firm in order to see how our library patrons needs differ and the priorities for the information centre in dealing with those different needs.

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A look at the data for benchmarking your information service
7th May 2017

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Product review of Manzama (value - help & training; competitors; development; pricing)
4th August 2017

In the final part of Jinfo’s review of the specialised market intelligence platform Manzama, we look at the help options available, the competitor landscape and product development plans, pricing and the value it offers through its clear understanding of the content needs and working practices of its legal and professional services customers.

Note: Full review (PDF) at /go/sub/report/2866

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Encourage your information team to take on new challenges
3rd August 2017

Information centre teams know that innovation is essential if their services are to remain relevant, but inspiring and sustaining innovative thinking is a challenge. A recent Jinfo Community session, led by Jinfo's director of research, Robin Neidorf, explored this topic and provided some specific actions that can be taken to encourage and support teams. They will also help you assess your team's readiness for innovative thinking and help you to incorporate it into team projects and work plans.

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How Dow Jones is taking Factiva forward
3rd August 2017

A recent Jinfo Community session looked at how well content aggregation platforms meet user needs and we also invited a number of vendors to give their feedback on the discussion. In this article, Brian Gelinas, head of product strategy, knowledge & insight at Dow Jones talks about the importance of high-quality and trusted information and its associated cost, as well as changing customer demands and opportunities created by new technology, including the introduction of the new Dow Jones Data, News and Analytics platform (DNA).

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Product review of Manzama (technology - search & user interface; outputs & alerts; administration)
3rd August 2017

In the third section of Jinfo's new review of Manzama, the specialised market intelligence platform, we look at the profile and search set-up, the extensive filtering options, charts and trends as well as the administrative functions and post-processing options.

Note: Full review (PDF) at /go/sub/report/2866

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Product review of Manzama (sources - content & coverage)
2nd August 2017

In the second part of Jinfo's review of the newly updated market intelligence product, Manzama, Chris Porter takes a thorough look at the platform's breadth of sources, from news websites to regulatory and legal case filings, source groupings and the addition of non-English language content.

Note: Full review (PDF) at /go/sub/report/2866

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Product review of Manzama (key advantages; introduction; contact details)
1st August 2017

Manzama is a specialised market intelligence platform aimed at lawyers and other professional services users. In part one of Jinfo’s updated review, we introduce the company and platform, its client base, key advantages, value and development plans as well as the changes that have been made to the product since it was last reviewed in 2015, including improvements to the user interface, expansion of languages and Boolean support.

Note: Full review (PDF) at /go/sub/report/2866

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Product review of Manzama
31st July 2017

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