How will artificial intelligence alter current awareness?
21st August 2017

Over the past year, the topic of artificial intelligence (AI) and the future of work has become a political hot potato. Everyone knows that changes are coming, but very few people can anticipate the full impact and extent of those changes. The information profession is poised to undergo significant transformation, and the future of current awareness could look very different. In this article, Cerys Hearsey explores the potential changes and focuses on where the profession can add the most value, whilst building a new AI-powered service.

Read

Market landscape - Acuris brand products (formerly Mergermarket Group)
16th August 2017

Read

Find out what's in store for Nexis
16th August 2017

A recent Jinfo Community session looked at how well content aggregation platforms meet user needs and we also invited a number of vendors to give their feedback on the discussion. In this article, Katy Fixter, general manager of the Research Segment at LexisNexis talks about how customers contribute to product development, what Nexis offers in terms of new enhancements, and how customers can use data feeds from Nexis into their own systems.

Read

The secret to self-service success
15th August 2017

As our use of technology has increased, so too have our expectations. We expect more autonomy with our tools, both in the personal and work sphere. This article looks at self-sufficiency, and explores customisation, source selection and immediacy and offers some tips on how to work better with vendors to incorporate self-service tools into the organisation.

Read

The importance of non-English language sources for current awareness
14th August 2017

Current awareness services often need to ensure that the strategic decision-makers in an organisation have access to correct information and are kept informed about major events and trends. However, not all relevant information is available in languages that we are familiar with. This article discusses the importance of industry-specific and non-English language sources and offers some tips on how to find them as well as some advice on how to look beyond the usual sources and incorporate new insights into your current awareness service. 

Read

How to satisfy your internal stakeholders for current awareness
10th August 2017

Each user is unique in the way they consume current awareness. We can get valuable insights into the priorities and fears of users by grouping them and identifying how they typically engage with news, alerts and updates. This article takes a lighthearted but insightful look at a few stereotypical groups of users within a law firm in order to see how our library patrons needs differ and the priorities for the information centre in dealing with those different needs.

Read

A look at the data for benchmarking your information service
7th May 2017

Read

Product review of Manzama (value - help & training; competitors; development; pricing)
4th August 2017

In the final part of Jinfo’s review of the specialised market intelligence platform Manzama, we look at the help options available, the competitor landscape and product development plans, pricing and the value it offers through its clear understanding of the content needs and working practices of its legal and professional services customers.

Note: Full review (PDF) at /go/sub/report/2866

Read

Encourage your information team to take on new challenges
3rd August 2017

Information centre teams know that innovation is essential if their services are to remain relevant, but inspiring and sustaining innovative thinking is a challenge. A recent Jinfo Community session, led by Jinfo's director of research, Robin Neidorf, explored this topic and provided some specific actions that can be taken to encourage and support teams. They will also help you assess your team's readiness for innovative thinking and help you to incorporate it into team projects and work plans.

Read

How Dow Jones is taking Factiva forward
3rd August 2017

A recent Jinfo Community session looked at how well content aggregation platforms meet user needs and we also invited a number of vendors to give their feedback on the discussion. In this article, Brian Gelinas, head of product strategy, knowledge & insight at Dow Jones talks about the importance of high-quality and trusted information and its associated cost, as well as changing customer demands and opportunities created by new technology, including the introduction of the new Dow Jones Data, News and Analytics platform (DNA).

Read