Product review of the InfoDesk product suite
15th September 2017

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Are niche news sources disrupting traditional news aggregators?
14th September 2017

This article looks at the value provided by niche news sources that fall outside of the collections picked up by aggregators such as Nexis and Factiva. We also consider how specialist sources such as Lloyd's List, TradeWinds and Fairplay (in the shipping sphere) are identified, who makes the judgement call about the value and relevance of the content, and why they are given priority budgetary approval. We also ask if this can lead to other problems in procurement or organisation-wide content provision and how it will impact on news aggregators.

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Market landscape - intelligence platforms
13th September 2017

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Future-proof your service by refocusing on higher-value work
8th May 2017

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Intranets and the digital workplace
11th September 2017

In a previous article, James Mullan looked at ways knowledge managers could promote intranets as a tool for knowledge sharing. In this article, James looks at how the technologies that have supported intranets have developed over the last few years and some of the trends we are seeing in how they are being used within organisations.

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Market landscape - link resolvers
8th September 2017

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Using signal media and artificial intelligence in news
8th September 2017

The analysis of news to identify signals and triggers is not new, but it is increasingly important and is finding application beyond the world of finance as the techniques are used to help identify misleading news items. In this article, Martin Murtland explores the technology and techniques used in news signal identification as well as highlighting providers such as Lexalytics, Clarabridge, InferLink, Sysomos and Open Calais.

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The use and limitations of benchmarking data
7th September 2017

Information centre managers would like to be able to compare their services and staffing levels with other centres in similar industries, but collecting and analysing this data can be challenging. A recent Jinfo Community session explored the data collected from the Jinfo benchmarking study and provided an opportunity for the participants to comment on several key areas including, customers served, metrics collected and staffing levels. This article takes a closer look at the results of this data.

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Defining content aggregators in current awareness
5th September 2017

To make better sense of the marketplace, Jinfo conducted an analysis of 19 products that address at least some of the needs around content aggregation and curation, enabling current awareness, delivering alerting newsletters and other elements broadly related to the purpose of current awareness provision. Director of research, Robin Neidorf, reports on the findings.

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Subscription update for information services management
3rd September 2017

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