Content

Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our articles, reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

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Article

Chris Porter Product review of the InfoDesk product suite (value - help & training; competitors; development; pricing)
20th September 2017

In the final part of Jinfo's review of the InfoDesk product suite, we look at the value it brings to large organisations in recognising information challenges. We also cover the competitor landscape, product development plans with InfoDesk's strong technological development capabilities, plus help options and pricing.

Note: Full review (PDF) at /go/sub/report/2881

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Article

Chris Porter Product review of the InfoDesk product suite (technology - search & user interface; outputs & alerts; administration)
19th September 2017

In the third section of Jinfo's updated four-part review of the InfoDesk product suite, the content integration and information management solution, we look at the search interface, including its semantic search capability, created using artificial intelligence and expert knowledge workers, API support, its mobile app, popular with companies that do not want information sent to email, as well as its wide variety of outputs and alerts.

Note: Full review (PDF) at /go/sub/report/2881

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Article

Chris Porter Product review of the InfoDesk product suite (sources - content & coverage)
18th September 2017

In the second part of Jinfo's review of the newly updated InfoDesk product suite, Chris Porter takes a look at the platforms wide range of content sources including commercial content providers and aggregators, video and radio, social media as well as open-web specialised news content and how its API can be used by clients.

Note: Full review (PDF) at /go/sub/report/2881

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Article

Chris Porter Product review of the InfoDesk product suite (key advantages; introduction; contact details)
15th September 2017

The InfoDesk product suite provides content integration and information management solutions that can be used across multiple electronic sources. In part one of Jinfo's latest review we introduce the company and platform, its client base, key advantages, value and development plans as well as the changes that have been made to the product since it was last reviewed in 2014, including its Business Insight tool, semantic search, InfoPro and InfoDirect.

Note: Full review (PDF) at /go/sub/report/2881

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Article

Fiona Fogden Are niche news sources disrupting traditional news aggregators?
14th September 2017

This article looks at the value provided by niche news sources that fall outside of the collections picked up by aggregators such as Nexis and Factiva. We also consider how specialist sources such as Lloyd's List, TradeWinds and Fairplay (in the shipping sphere) are identified, who makes the judgement call about the value and relevance of the content, and why they are given priority budgetary approval. We also ask if this can lead to other problems in procurement or organisation-wide content provision and how it will impact on news aggregators.

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Article

James Mullan Intranets and the digital workplace
11th September 2017

In a previous article, James Mullan looked at ways knowledge managers could promote intranets as a tool for knowledge sharing. In this article, James looks at how the technologies that have supported intranets have developed over the last few years and some of the trends we are seeing in how they are being used within organisations.

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Report