How info pros can develop and improve their negotiating skills
25th March 2019

Negotiating with information suppliers is a key skill needed by information professionals but is often faced with trepidation. This article looks at how to break down the negotiation process into more manageable parts so as to get the best outcome for everyone involved in supplier management and negotiations.

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Community deck - becoming an accidental technologist
22nd March 2019

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Q&A with Copyrightlaws.com - the place to learn about copyright and licensing
22nd March 2019

Understanding copyright and licensing is a cornerstone of information work. Helping professionals learn about the issues from a practical perspective is Copyrightlaws.com. It specialises in teaching copyright to non-lawyers, with users from a wide variety of industry sectors in countries around the world. Courses are delivered through online content, some with video, along with downloadable guides and certification programmes. Sophie Alexander spoke to founder Lesley Ellen Harris to find out how its users benefit and what's coming next.

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Jinfo survey on developing an Information Centre of Excellence (part 2 - tools and partnerships)
21st March 2019

In our second article reporting on Jinfo's survey results on what makes an Information Centre of Excellence, we asked respondents about the core characteristics of an Information Centre of Excellence. We discuss the use of technology as well as the importance of stakeholders and partners. 

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Continuous development to create the optimum technology environment
8th January 2019

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Jinfo survey on developing an Information Centre of Excellence (part 1 - core services)
19th March 2019

In this article, we explore the results of part one of our latest research survey which focuses on how information teams apply the elements of Jinfo's Centre of Excellence model to their work and planning. Respondents came from a wide range of industries, locations, and organisation sizes and were asked to identify how important each of the three core functions of an Information Centre of Excellence was to the work of their department.

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Product review of Nexis (value - help & training; competitors; development; pricing)
18th March 2019

We conclude the final part of our latest product review of Nexis, a provider of premium global curated business, industry and news information with a look at the help and support options available, the value the service offers, its main competitor, Factiva, as well as its pricing model, and future development plans for the product.

Note: Full review (PDF) at /go/sub/report/3143

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Product review of Nexis (technology - search & user interface; outputs & alerts; administration)
15th March 2019

Part three of Jinfo's new product review of Nexis, a provider of premium curated global business, industry and news information, we look at the technology, particularly its newly revamped product platform with its improved natural-language search, "as-it-happens" alerting, improved collaboration tools, and "timeline" feature as well as its new range of post-processing options.

Note: Full review (PDF) at /go/sub/report/3143

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Representing a Centre of Excellence online
15th March 2019

Information services teams who create a Centre of Excellence need to consider how they represent themselves to their users and stakeholders throughout their organisation. This article explores a few ideas and suggestions to help you do this, including building an effective online presence and how you can do this.

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Product review of Nexis (sources - content & coverage)
14th March 2019

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