Jinfo: Content

Content

Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our articles, reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

Filter the list below:

Articles

Reports

Recorded webinars

Article

Selected Sources for Telecommunications
13th September 2010

DocuTicker editors contribute brief articles to FUMSI on conducting research with grey literature - reports from government agencies, think tanks, research institutes and public interest organisations.

Read

Article

Selected Sources for Energy Research
1st September 2010

Read

Article

Clustering Search Strategies: An Overview and Update
31st August 2010

It's easy to find pages of results when searching using the conventional search engines, but how can researchers make sure they pinpoint the really relevant search results? Andrew Youngkin provides the answer in his review of eight clustering search engines which take a categorical approach to finding specific information.

Read

Article

Turning complaints into compliments in a city library service
31st August 2010

'Putting customers first' is a core value for service organisations and what better way to do this than by addressing their issues before they have raised them formally? Twitter is awash with enquiries and complaints and, if these can be tracked down and addressed in a proactive way, it will leave the customers with a very positive feeling about that organisation. Graham Mainds describes how Edinburgh City Libraries turned complaints into compliments by setting up Twitter alerts.

Read

Article

Treasuring Twitter: The why and how of preserving tweets
31st August 2010

Twitter started as method of exchanging 'inconsequential' information between individuals but is increasingly being seen as significant communication and marketing tool for organisations, so much so that they should be considering a preservation strategy for their tweets. Marieke Guy looks at why tweets should be preserved and what tools are available.

Read

Article

Transferring zeroes and ones - getting around file format issues
31st August 2010

It is the seemingly small problems that can irritate us the most and take up a disproportionate amount of time to fix, like not being able to open a file because you have the wrong version of the software, or not being able to send a large file by email because of size restrictions. So these tips from Martin Belam will help to calm those frustrations.

Read

Article

Finding Expertise Inside the Organisation
3rd August 2010

There are many reasons why we might be looking for someone who has knowledge of a particular subject in our organisation but, whatever the reason, it can prove more difficult to track this person down than you might imagine. If you are really lucky a staff expertise directory will provide a quick answer but, for those without this magic bullet, Connie Crosby provides a detailed plan of action for tracking down that expert.

Read

Article

How is SharePoint used in Libraries?
3rd August 2010

SharePoint offers librarians the ability to program without coding. In other words, to customise a site... provided they can find the time! Lorette Weldon outlines the possibilities for librarians and, using the results of a survey, looks at integrating SharePoint with library management systems.

Read

Article

iPhone apps for researchers
3rd August 2010

With over 244,000 apps available for Apple's iPhone and iTouch, are there any which can help business researchers? Patrice Curtis examines a range of apps for finding news, reputation monitoring, productivity and reference, and answers three simple questions for each: is it easy to use; can a researcher use it to share findings with colleagues; and will it allow a researcher to help an internal/external client achieve their goal(s)?

Read

Article

A short look at URL Shorteners
3rd August 2010

Although URL shortening services first started in 2002 with the introduction of tinyurl.com, it is the increasing use of the social media, particularly those with restricted message lengths, that has led to an explosion in their use. Martin Belam looks at how these services work and explores the advantages and disadvantages of using them.

Read