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Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our articles, reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
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Managing stakeholder relationships - the importance of cognitive behaviour
1st September 2011
Successfully managing stakeholder relationships is vital to any organisation which not only wants to grow but also retain its customers. Defining stakeholder groups and their characteristics is the start of the process but going back to the basics of human cognitive behaviour is at the heart of it. In her article, Emma Kinani looks at to how to build up communications with stakeholder groups and the impact of social media tools.
What’s inside
The method of understanding and processing information determines the outcome – the purpose of the information, decoding the message, and dissemination. Similarly, organisations can use information to steer their business one way or the other to develop a form of relationship that will ultimately lead to business growth. No matter the nature of business, it is imperative to go back to basics and formulate a model that seeks to address the underlying motive. Organisations are built by people who have vision; they have goals, dreams and personal hopes to see their business grow and flourish. Philanthropic or otherwise, the result is the same for all – to make it work! Defining the stakeholders are, and how to manage both internal and external communications to engage both groups, is therefore vital.
Teaser
Successfully managing stakeholder relationships is vital to any organisation which not only wants to grow but also retain its customers. Defining stakeholder groups and their characteristics is the start of the process but going back to the basics of human cognitive behaviour is at the heart of it. In her article, Emma Kinani looks at to how to build up communications with stakeholder groups and the impact of social media tools.
What’s inside
The method of understanding and processing information determines the outcome – the purpose of the information, decoding the message, and dissemination. Similarly, organisations can use information to steer their business one way or the other to develop a form of relationship that will ultimately lead to business growth. No matter the nature of business, it is imperative to go back to basics and formulate a model that seeks to address the underlying motive. Organisations are built by people who have vision; they have goals, dreams and personal hopes to see their business grow and flourish. Philanthropic or otherwise, the result is the same for all – to make it work! Defining the stakeholders are, and how to manage both internal and external communications to engage both groups, is therefore vital.
Teaser
Successfully managing stakeholder relationships is vital to any organisation which not only wants to grow but also retain its customers. Defining stakeholder groups and their characteristics is the start of the process but going back to the basics of human cognitive behaviour is at the heart of it. In her article, Emma Kinani looks at to how to build up communications with stakeholder groups and the impact of social media tools.
Product Review of Thomson Reuters' WestlawNext
11th August 2011
Thomson Reuters is a leading provider of information for businesses and professionals. The company offers a number of solutions for the financial, legal, tax, accounting, science and healthcare fields. It is based in New York, has offices in London and Eagan, Minnesota and employs about 50,000 people worldwide.
Product Review of FirstRain
11th August 2011
FirstRain, a business information search solution offering a variety of methods to deliver content into the workflow of busy business professionals, including mobile applications, portal integration or simply over the web, is reviewed by Perrin Kerravala.
A construction industry approach to using information - BIM, a shared knowledge resource
31st July 2011
How many times have we read about public sector construction projects failing to deliver on time, to specification and to cost? But what role does information play in this and does it lead to better outcomes not just for the tax payer but also for the contractors involved? Paul Wilkinson tells us about a new way to do business in the UK construction industry; with information collaboration and sharing at its heart, BIM (Building Information Modelling) is the future.
Tricks of the trade show: Making the most of your field research
31st July 2011
Industry trade shows and conferences can be so big that you just don’t know where to start. But don’t be put off; follow this advice from Judith Binder and capitalise on the wealth of business and market information that can be gleaned if you take the right approach. Make sure you plan how you will come away from the event with key competitive intelligence … without giving too much away yourself!
Write here, right now - how Tumblr changed blogging: Part 1
31st July 2011
Tumblr may not be as well known as Wordpress or Twitter but it offers an interesting alternative because it is easy to set up, and allows you to publish as much or as little as you want using a free iPhone app, by email or by phone. In this first part of a two-part article, Will Myddelton and Martin Belam explain why Tumblr is popular.
SharePoint and the law firm intranet
31st July 2011
A SharePoint 2007 bilingual intranet has enabled knowledge sharing and collaboration at law firm Osler, Hoskin & Harcourt LLP as each staff member can create and comment on content. Jennifer McNenly explains how this works and looks at the improved features migration to SharePoint 2010 will bring.
FreePint Research Report: Insights on Meltwater
18th July 2011
Product Review of Euromonitor Passport
14th July 2011
Euromonitor Passport, the company's online market research web-based tool, focuses on statistics and analysis related to consumer-based products. It monitors industry trends and provides strategic analysis, market size and market share information for 26 industry sectors throughout the world.
Community session
11th December 2024
2025 strategic planning; evaluating research reports; The Financial Times, news and AI
5th November 2024
- 2025 strategic planning; evaluating research reports; The Financial Times, news and AI
5th November 2024 - All recent Jinfo Subscription content
31st October 2024 - End-user training best practice research
24th October 2024
- Jinfo Community session (TBC) (Community) 23rd January 2025
- Clinic on contracting for AI (Community) 11th December 2024
- Discussing news and AI strategies with the Financial Times (Community) 21st November 2024