Selling social media in the organisation
3rd October 2012

If you're responsible for managing social media tools within an organisation, you should be considering creating a policy addressing the use of social media tools. This is no easy task, given how well used social media tools are within the consumer field, and the expectation that the same functionality will be available within a workplace. So how can you create a sensible social media policy - one that will be acceptable to everyone in the organisation?

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Grim job market offers opportunities for some?
1st October 2012

The financial industry is experiencing a severe job slump, as are many industries worldwide. So it’s probably not the time when you’d expect new recruitment initiatives and sites to be emerging. Yet emerging they seem to be, in all sorts of different guises. What's the reason behind the push in recruitment initiatives?

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Why do people share?
1st October 2012

Have you ever asked yourself why you share content with friends, colleagues or people you know on the many social media sites that exist? If you've been using Facebook, Twitter or Google+ since their inception, you might never have thought about why you share content, but the reasons may surprise you.

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Product Review of FirstRain: Executive Summary
28th September 2012

FirstRain is a powerful solution for delivering web and social media content on companies and industries, designed specifically for account sales and marketing executives. FirstRain offers flexible deployment solutions for the web, customer relationship management and social enterprise systems, as well as tablet and mobile devices. 

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FirstRain: Help and Customer Accounts
28th September 2012

FirstRain offers dedicated account manager support, as well as email and online help. They also offer scalable licensing options with customisable components. FirstRain is also offering FreePint subscribers discounted pricing through the end of 2012.

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FirstRain: Special Software Functionality
28th September 2012

Much of FirstRain’s value proposition lies in its ability to be used on mobile devices and in internal applications. Perrin Kerravala provides an overview of FirstRain’s deployment options.

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FirstRain: User Interface
28th September 2012

Perrin Kerravala provides an overview of FirstRain’s clean, user-friendly English language interface for web browser and mobile devices. 

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FreePint Report: Information Services Management Monthly Update (September 2012)
27th September 2012

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FirstRain: Outputs, Reports and Alerts
27th September 2012

FirstRain makes it easy for users to share content and bookmark articles to read later, as well as to email and print content. They also provide sophisticated alert options, called Monitors. Reviewer Perrin Kerravala provides details. 

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FirstRain: Search and Output Options
27th September 2012

FirstRain makes it easy to find the most recent company and industry intelligence breaking on the web and social media. Several data visualisations called Intelligence Analytics provide additional insight on trending topics. Reviewer Perrin Kerravala takes a close look at search options in this chapter.

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