We're All Hackers Now
22nd May 2014

Reviewing another crop of scary reports on the risks of cyber attack, Tim Buckley Owen finds once again that not all the solutions are technological ones. There does seem to be a severe shortage of people with data science skills, but the range of possible attacks with which they might have to deal can be described in just nine patterns - and in any case human error remains the biggest single cause of IT disruption to business. With issues such as reputation management to consider, and the arrival of a new tool to help enterprises calculate the cost of cyber attacks, there are plenty of opportunities for info pros to establish their niche in this rapidly growing field.

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FreePint Report: Product Review of DiscoverOrg
21st May 2014

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Q&A with Dow Jones - Part 2: Development and Content Strategy
21st May 2014

In this interview with Frank Filippo, Robin Neidorf questions the recently-named general manager of Corporate Products for Dow Jones about the product development and strategy now underpinning Dow Jones' business model for news products including Factiva and DJX.

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Product Review of DiscoverOrg: Value, Competitors, Development & Pricing
21st May 2014

The final part of the review of DiscoverOrg covers the value it offers those seeking sales intelligence on IT companies. Jan Knight also looks at the competitor landscape, product maturity and pricing.

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Q&A with Dow Jones - Part 1: What to Expect from Factiva
21st May 2014

Robin Neidorf interviews Frank Filippo, general manager of Corporate Products for Dow Jones to find out what customers can expect with regard to Factiva and DJX, and how Filippo's team is listening to customer feedback and incorporating it into an institutional roadmap covering both the near future and longer term.

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Product Review of DiscoverOrg: Technology - Search, Outputs & Alerts, User Interface & Help
20th May 2014

Using two scenarios, Jan Knight drills down into the search and filtering options available in DiscoverOrg's sales intelligence tool. She also puts the user interface, output options, and integration to CRM tools through their paces.

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Product Review of Cipher Systems' Knowledge.Works: Sources, Content and Coverage
20th May 2014

The second part of Sophie Alexander's review of Cipher Systems' Knowledge.Works competitive intelligence solution looks at the dashboard and integrated translation tool. The wide range of information sources that can be included, tagged and indexed are discussed along with the extensive customisation options.

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Why We Don't ALL Love Our Intranets
20th May 2014

An organisation's intranet should be one of its most well-used resources. But more often than not, If you ask someone what they think of it, they're more likely to say "I hate it" or "It's a mess" or "I can't find anything" than shower it with praise. Intranets should be helping individuals within enterprises to get their work done, whether organising content, storing, sharing or finding information. Intranets should also help us connect with our colleagues across teams and offices. James Mullan explains the main reasons why intranets don't live up to expectations

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Library as a Service... the Next Big Thing?
19th May 2014

SaaS, PaaS, IaaS, and CaaS... you would be forgiven for not knowing what all of these acronyms mean given that it seems barely a week passes without a new one being introduced. The majority of these terms relate to services available in the cloud and now a new option has been introduced which may well have a significant impact on the work undertaken by libraries and library teams. Library as a Service (LaaS) was recently launched by LAC Group, powered by Manzama for client intelligence.

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Privacy - Ignorance is Bliss (for Info Pros)
19th May 2014

While the law on privacy may be complicated, the issue is straightforward: people are increasingly concerned to protect it. In the United States, a new White House survey shows how little people trust institutions to protect their data - but can their government offer the reassurance they need when it's one of the biggest offenders? In Europe, comprehensive data protection regulation is on the way - but a new survey shows that nearly half of British companies don't know anything about it. As global players like Facebook, Yahoo, Apple and Microsoft turn every which way to address the issue, and one woman's experiment to hide her pregnancy from the big data marketers proves just too difficult, there are opportunities for information professionals to keep track of it all.

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