Content

Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our articles, reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

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Article

Robin Neidorf Results from FreePint Research into Visibility Part 1 - Tools and Technologies
27th March 2015

Robin Neidorf analyses FreePint's recent research into visibility, and focuses on those findings around tools and technologies in use and planned. Respondents also gave comments on areas of specific concern and areas of interest, such as analytics and visualisation, the effect of internal culture, and which department or team is responsible for primary decision-making for technology relating to information discovery. The results are also examined by key industry and differences highlighted. A useful set of next steps covers questions such as estimating minimum viable resources required to make discovery technology a success.

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Article

Sophie Alexander Q&A with Mindbreeze - Sharpening Your Competitive Edge
27th March 2015

Mindbreeze is a leading provider of software products that gathers structured and unstructured information from all sources for company-wide access and offers specialised search applications for different departments. As part of the Topic Series "Making Information Visible", FreePint recently spoke to Daniel Fallmann, founder and CEO, to find out more about Mindbreeze, the challenges of big data, analysis and intelligent semantics, and some of his thoughts on future trends such as self-learning and predictive analytics.

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Article

James Mullan Why Enterprise Search Will Never Be Like Google
26th March 2015

If you're an intranet manager you may have been asked on more than one occasion to make your internal search tool more like Google. This might sound a very sensible undertaking given the popularity of the Google search engine and its increasing integration with other tools. However, the Google search engine isn't universally liked and the many other internet search engines that are available are testament to this. James Mullan focuses in on some of the most significant reasons why search within an organisation will never be like Google.

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Article

Steve Bynghall Putting Users at the Centre of Discovery
25th March 2015

In the enterprise employees want to be able to find information and items they know or think already exists quickly and easily. Understanding user behaviour and their expectations of discovery is the key to making improvements on an ongoing basis. At the base of this is good information management. Technology is also very important but it is only part of the equation.

Steve Bynghall explains how information professionals should take a holistic approach to managing discovery which encompasses different activities including using data to make continual improvements, reducing the amount of content to be searched upon, training users and content owners and also focusing on key areas of structured knowledge.

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Article

Ana Neves How (Not) to Choose an Enterprise Social Tool for Your Organisation
24th March 2015

This article shows the shortcomings of the criteria most frequently used to choose enterprise social tools. Author Ana Neves goes on to advocate that organisational fit is the single most important element to consider and explains why it is the one most likely to lead to significant adoption of the chosen enterprise social tool or collaboration platform. She also provides points to consider on areas from price to features and vendor client base along with a useful set of next steps.

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Article

Andrew Lucas What Does it Take To Do Visualisation Well?
24th March 2015

Andrew Lucas considers how to make information visible and provides guidance on what it takes to do visualisation well. He also take a step-by-step approach to how you go about using visualisation tools (many of which are free) to turn data into graphics such as maps, charts, timelines and infographics. The visualisation features of products such as Tableau Software and NewsEdge are considered. He also highlights some of the free web data sources.

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Article

Sophie Alexander Case Studies - Selecting a Discovery Solution
23rd March 2015

As part of the "Making Information Visible" Topic Series, FreePint recently hosted a webinar featuring case studies from Cargill and Unilever which highlighted some of the issues and challenges they faced when selecting and implementing their chosen discovery technology solutions. Sophie Alexander highlights some of the key points from the webinar for those thinking of incorporating technology into visibility solutions.

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Article

Robin Neidorf News Strategy - Fit for the Future or Planning for the Past?
23rd March 2015

Robin Neidorf presents three main insights from the recent Topic Series "News, and Beyond". The article focuses on those areas which will have the biggest impact on trends affecting strategy, provision and deployment of news content within organisations in the coming year. Ways to check whether your new strategy is fit for the future rather than planning for the past are also included. Supplier pricing, current awareness and in-depth research needs are covered along with looking at the fundamental question of why news should be purchased by organisations.

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Article

Mirjam Wolfrum Insider Knowledge - Researching Brazil
20th March 2015

Before conducting research in Brazil you need to know some main information providers and the country's principles regarding access to information. This article provides a basic understanding of Brazilian economy and businesses and gives you a starting point for your research. As market of big global interest you might find that a lot of information on markets and industries is available in English. But you will also find that your research in English-only is limited. Mirjam Wolfrum identifies which kind of information you will be able to obtain from English resources and for which information need you should consider involving a local partner or a Portuguese-speaking information expert.

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