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Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our articles, reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

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Article

James Mullan Does Digital Technology Pervade Our Lives?
30th March 2015

Many of us can empathise with those people who declare they have become "addicted" to the latest digital technology. This might be Twitter, Facebook or a similar technology. Irrespective of the type of digital tool it can be all too easy to find yourself spending significant amounts of time using it and becoming "addicted". But is this really really true? In a recent article Paul Miller from the Digital Workplace Group argues that digital addiction is just a myth. James Mullan discusses whether addiction to the latest tools and technologies is a real problem.

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Article

Robin Neidorf Results from FreePint Research into Visibility Part 2 - Content
30th March 2015

In the second part of her analysis of FreePint's research into visibility, Robin Neidorf digs down into the findings relating to content. Respondents were asked how they rate varying types of content such as licensed or inbound email content, as well as a host of other variations such as dissertations and research whitepapers. Questions also looked at the goals and objectives of visibility work and barriers to progress such as licensing issues and free search engines. Variations by industry were also investigated.

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Article

Steve Bynghall Facilitating Discovery and Delivering Awareness for Users
30th March 2015

Delivering content to users which is of value to them but they did not necessarily know exists is likely to become more advanced in the near future due to the launch of "intelligent" algorithm-driven products like Delve in Office 365. However, Steve Bynghall explains, there are still a number of other options for organisations which aid this type of discovery. These including using activity streams, designing digital channels which bring different sources of information together, designing good search interfaces and encouraging curation and knowledge-sharing behaviours.

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Article

Larry Rafsky The Building Blocks of Visualisation - Part 1 of 2
30th March 2015

Larry Rafsky, chairman and chief scientist at Acquire Media, outlines how technology can provide news insight through mining a fresh set of data using exploratory tools such as visualisation and statistical graphic techniques. He also explains how visualisation can help researchers arrive at additional conclusions that might have been missed, to fuel further investigations or to grasp the news media with new understanding.

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Article

Robin Neidorf Results from FreePint Research into Visibility Part 1 - Tools and Technologies
27th March 2015

Robin Neidorf analyses FreePint's recent research into visibility, and focuses on those findings around tools and technologies in use and planned. Respondents also gave comments on areas of specific concern and areas of interest, such as analytics and visualisation, the effect of internal culture, and which department or team is responsible for primary decision-making for technology relating to information discovery. The results are also examined by key industry and differences highlighted. A useful set of next steps covers questions such as estimating minimum viable resources required to make discovery technology a success.

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Article

Sophie Alexander Q&A with Mindbreeze - Sharpening Your Competitive Edge
27th March 2015

Mindbreeze is a leading provider of software products that gathers structured and unstructured information from all sources for company-wide access and offers specialised search applications for different departments. As part of the Topic Series "Making Information Visible", FreePint recently spoke to Daniel Fallmann, founder and CEO, to find out more about Mindbreeze, the challenges of big data, analysis and intelligent semantics, and some of his thoughts on future trends such as self-learning and predictive analytics.

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Article

James Mullan Why Enterprise Search Will Never Be Like Google
26th March 2015

If you're an intranet manager you may have been asked on more than one occasion to make your internal search tool more like Google. This might sound a very sensible undertaking given the popularity of the Google search engine and its increasing integration with other tools. However, the Google search engine isn't universally liked and the many other internet search engines that are available are testament to this. James Mullan focuses in on some of the most significant reasons why search within an organisation will never be like Google.

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Article

Steve Bynghall Putting Users at the Centre of Discovery
25th March 2015

In the enterprise employees want to be able to find information and items they know or think already exists quickly and easily. Understanding user behaviour and their expectations of discovery is the key to making improvements on an ongoing basis. At the base of this is good information management. Technology is also very important but it is only part of the equation.

Steve Bynghall explains how information professionals should take a holistic approach to managing discovery which encompasses different activities including using data to make continual improvements, reducing the amount of content to be searched upon, training users and content owners and also focusing on key areas of structured knowledge.

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Article

Ana Neves How (Not) to Choose an Enterprise Social Tool for Your Organisation
24th March 2015

This article shows the shortcomings of the criteria most frequently used to choose enterprise social tools. Author Ana Neves goes on to advocate that organisational fit is the single most important element to consider and explains why it is the one most likely to lead to significant adoption of the chosen enterprise social tool or collaboration platform. She also provides points to consider on areas from price to features and vendor client base along with a useful set of next steps.

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