Q&A with Integreon - flexible 24/7 outsourcing services
21st September 2016

Integreon is a global provider of a wide variety of outsourced services, from contract review to document processing, business support and research. We interview Mark West, operations director, knowledge and business information services, to hear examples of client work, drivers for outsourcing and his views on upcoming outsourcing trends.

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Reflecting on the Jinfo Research Focus "Content and technology for current awareness"
21st September 2016

This article highlights some of the takeaways from the recent Research Focus "Content and technology for current awareness", covering the product landscape, the responsiveness of vendors to customer needs, insights into managing a current awareness service and the future with innovations such as artificial intelligence. It links to many of the articles and reports included in the Research Focus.

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The impact of private equity ownership on information companies
19th September 2016

Information companies of many shapes, sizes and areas of focus are regularly in the news for being acquired or sold by private equity companies. Chris Porter takes a look at the impact that these ownership changes can have on service buyers, in particular the cases of Bureau van Dijk, Cision, iSentia, OneSource, SNL Financial and Thomson Reuters' intellectual property and science division.

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Product review of MarketScape
19th September 2016

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Product review of MarketScape (value - help & training; competitors; development; pricing)
16th September 2016

Concluding the product review of MarketScape MS4, Andrew Lucas examines the value of the product for both information managers and end users. He looks at the help and training available to users, including the Knowledge Centre, pricing, and includes a look at a number of the competitors in a crowded market, including Comintelli, Digimind, InfoDesk and M-Brain.

Note: Full review (PDF) at /go/sub/report/2715

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The ebbs and flows of outsourcing your information centre
16th September 2016

Information organisations in sectors from legal to pharmaceutical are relying more on alternative solutions to provide quality information services. Candace M. Cathey explores the drivers, challenges and benefits of outsourcing along with highlighting key vendors Integreon, LibSource, Information Matters from Tribal Group and Visionary Information Solutions.

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Mini review of Factiva - recent enhancements
15th September 2016

Factiva is a premium news resource. Andrew Grave reviews this long-established solution which offers the ability to search, distribute and licence a vast amount of news content. He plays close attention to the enhancements made since the full Jinfo review in October 2015 and the features that make it unique.

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Product review of MarketScape (technology - search & user interface; outputs & alerts; administration)
15th September 2016

In the third part of Jinfo's in-depth product review of MarketScape MS4, Andrew Lucas assesses the usability of the tool for managing access to multiple content sets. He evaluates the technology, the design of the interface and its output functions, including the newsletter setup capabilities. He also looks at the array of administration tools in the platform.

Note: Full review (PDF) at /go/sub/report/2715

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The slow shift of current awareness to mobile devices
15th September 2016

Rachael Elliott contrasts the rapid rise of consumer mobile apps with the slow growth of apps from information providers. She examines why mobile apps are important and contrasts the offerings from some large players. Rachael then takes a c­­­­­­loser look at a new iPhone app from Factiva and the Google News mobile app and concludes by looking at future trends and suggests some practical next steps.

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Product review of MarketScape (sources - content & coverage)
14th September 2016

In the second part of Jinfo's product review of MarketScape MS4, Andrew Lucas looks at the multiple information sources available to bring into the platform and monitor. These include science, regulatory information, patents, business news and market research; licensed content from a number of the major information providers; as well as individual web sources and the capability to add single news articles.

Note: Full review (PDF) at /go/sub/report/2715

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