Subscription update for information services management
4th October 2016

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Product review of Softlink's Illumin (value - help & training; competitors; development; pricing)
4th October 2016

In the final part of Jinfo's product review of Softlink's Illumin, a web-based knowledge, request and enquiry management solution, Sophie Alexander looks at the help provided, and investigates the history of the product plus new development plans. She also surveys the competition, which includes RefTracker by Altarama and ResearchMonitor by Priory Solutions.

Note: Full review (PDF) at /go/sub/report/2725

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Product review of Softlink's Illumin (technology - search & user interface; outputs & alerts; administration)
30th September 2016

In the third part of the product review of Softlink's Illumin, a web-based knowledge, request and enquiry management solution, Sophie Alexander gives a detailed description of search, and admin features including integration with Softlink's Liberty (ILS). She looks at custom request forms, ways of representing statistical information and the creation of a Knowledge Base.

Note: Full review (PDF) at /go/sub/report/2725

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Mini review of ScienceDirect Reference Module in Food Science
29th September 2016

We review the recently released Reference Module in Food Science from Elsevier's ScienceDirect platform, the world's largest electronic collection of science, technology and medicine full-text and bibliographic information. Researcher Sarah Hinton outlines its key advantages, usability and considers competitors such as Wiley and the CRC Handbook series from the Taylor & Francis Group.

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Product review of Softlink's Illumin (sources - content & coverage)
28th September 2016

Sophie Alexander continues Jinfo's product review of Softlink's Illumin, a web-based knowledge, request and enquiry management solution, by outlining how two different types of organisation have used its research request handling. She also outlines the choice of installation models, and features such as how to switch languages.

Note: Full review (PDF) at /go/sub/report/2725

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Insights and actions report from the Research Focus "Content and technology for current awareness"
28th September 2016

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Product review of Softlink's Illumin (key advantages; introduction; contact details)
27th September 2016

Softlink's Illumin is a web-based knowledge, request and enquiry management solution. We start the review by listing its key advantages. We also introduce how it allows the growth of a Knowledge Base over time and how it can be shared throughout the organisation.

Note: Full review (PDF) at /go/sub/report/2725

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Q&A with LibSource, an LAC Group company - 30 years of outsourcing expertise
23rd September 2016

Established 30 years ago, LAC Group has a wealth of expertise in outsourcing, and a division that specialises in Library as a Service: LibSource. We asked CEO and founder of the Group, Deborah Schwarz, to give us an insight into how customers benefit from efficiency improvements and how to choose an outsourcing company that's best suited to their needs.

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Mini review of NewsEdge - recent enhancements
23rd September 2016

We review the latest changes to NewsEdge.com, the news management and delivery tool for business professionals that supports both current awareness and archive research. Chris Porter looks at innovative enhancements and how it continues to differentiate itself from competitors.

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Q&A with Information Matters from Tribal Group - specialist outsourcing services
22nd September 2016

Information Matters from Tribal Group offers specialist outsourcing services for information and document management in sectors from rail to oil and gas. We interview Paul Duller, information management consultancy director, services and solutions for Tribal Group. He gives us a flavour of client projects from Saudi Arabia to the UK.

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