Mini review of LexisNexis TraceIQ
20th October 2017

LexisNexis TraceIQ is an online tracing and investigation tool used for fraud prevention and detection and forms part of LexisNexis Risk Solutions, which is owned by RELX Group, a leading international publisher and information provider. Fraud investigations for insurance companies make up the largest user group of the product but it is also used by financial services firms and media organisations. In this mini review, Andrew Lucas takes a look at specific use-cases, pricing information and the competitive environment. He also discusses its content and search functionality as well as what training and help are available.

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Product review of Dow Jones DNA (value - help & training; competitors; development; pricing)
17th October 2017

In the final part of Jinfo's review of Dow Jones DNA, we look at the value it brings to customers, specifically for text mining, the help options available, the various use-cases for the product, the competitor landscape, product development plans and pricing.

Note: Full review (PDF) at /go/sub/report/2891

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How to help your team cope and embrace continuous change
16th October 2017

Information centre teams know that their services will need to change if they are to continue to be relevant and add value to their organisations. A recent Jinfo Community session explored this topic and provided some specific steps you can take to actively engage in continuous improvement. Robin Neidorf, Jinfo's director of research, also presented specific actions that can be taken to improve your understanding of the elements of process improvement and the psychological barriers to change.

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Product review of Dow Jones DNA (technology - search & user interface; outputs & alerts; administration)
16th October 2017

In the third section of Jinfo's four-part review of Dow Jones DNA, a developer's toolkit, we look at the user interface, specifically how it enables developers to extract, manipulate and analyse content from Dow Jones services. We also look at filtering options, particularly Dow Jones Intelligent Indexing which is a key differentiator against competitors, and output options in the form of DNA Snapshots and its related API.

Note: Full review (PDF) at /go/sub/report/2891

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Translation rights and licensing of online content
13th October 2017

The more visible your specialist online content becomes, the greater the chance of seeing more permission requests for reuse. Most of the time the material will be used in its original language but sometimes people may want to translate your material and make it available for their local market. This raises awareness of your brand and reputation but you also need to consider the legal implications of this and in this article copyright expert Clare Painter highlights some of the issues involved and offers tips on how to negotiate a licence in this area.

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Product review of Dow Jones DNA (sources - content & coverage)
13th October 2017

In the second part of Jinfo's review of the Dow Jones DNA, Chris Porter takes a look at the comprehensive range of content sources available to platform users, including newspapers, newswires, magazines, television and radio transcripts and social media and the benefits of access to Factiva's pre-configured source groupings for text mining and data analysis.

Note: Full review (PDF) at /go/sub/report/2891

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Product review of Dow Jones DNA
12th October 2017

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Insights and Actions report for the Research Focus "Define and manage value for current awareness"
12th October 2017

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Product review of Dow Jones DNA (key advantages; introduction; contact details)
11th October 2017

The new Dow Jones DNA platform integrates premium news, data and analytics from Dow Jones directly into workflows and builds insight capabilities through analytics. In part one of Jinfo's review we introduce the company and platform, its client base, key advantages, value and development plans and look at the DNA Snapshots and Streams services and the DNA Application Programming Interfaces (APIs).

Note: Full review (PDF) at /go/sub/report/2891

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The increasing role of technology in current awareness
31st July 2017

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