Product review of RefTracker from Altarama (key advantages; introduction; contact details)
23rd April 2018

RefTracker from Altarama is a browser-based reference and request management system and is used globally by libraries, museums and archive services, as well as a host of corporate clients in sectors such as banking and finance, defence, energy, healthcare, insurance, law, manufacturing, media, pharma and publishing. In the first part of our product review, we take a closer look at the product and company behind it as well as some of the ways it can benefit an organisation, who its key competitors are and how the product is likely to evolve in the near future.

Note: Full review (PDF) at /go/sub/report/2990

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Product review of RefTracker from Altarama
23rd April 2018

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Community deck - it's time to tear up your department
21st April 2018

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The evolution of chatbots in the workplace
18th April 2018

Following on from our article last year on the potential value of chatbots in the workplace and specifically for the information profession, this article examines their evolution and highlights some of the latest trends to emerge, including the productisation driven by messaging platforms, the growth of voice assistants and chatbots in information services.

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Product review of InfoNgen (value - help & training; competitors; development; pricing)
18th April 2018

In the final part of our new product review of InfoNgen, a web monitoring and aggregation service from EPAM Systems, we highlight the product's key value, in particular, its search functionality, industry vertical focus, and distribution capabilities. We also look at the help and training available as well as its competitors from Cision and Meltwater in the PR market to Manzama and LexisNexis Newsdesk in the legal market, whilst in the corporate sector, there is Digimind, Dow Jones Factiva, and Comintelli. The company also has some exciting product developments in the pipeline including the enablement of artificial intelligence (AI) and voice-activated query building.

Note: Full review (PDF) at /go/sub/report/2989

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Webinar deck - the unique role of information professionals in an AI age
18th April 2018

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The unique role of information professionals in an AI age
19th February 2018

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Product review of InfoNgen (technology - search & user interface; outputs & alerts; administration)
17th April 2018

In the third part of Jinfo's fresh product review of InfoNgen, a web monitoring and aggregation service from EPAM Systems, we look at the mix of proprietary and open source technology used by the product, how searches can be filtered using facets, its taxonomies, and categories, as well as its visualisation features, alerts and newsletters. We also take a look at the administrative functions within the product, including the ability to set up alerts, newsletters, and widgets and receive monthly reports.

Note: Full review (PDF) at /go/sub/report/2989

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Information professionals and their role in analytics use-cases
16th April 2018

Developing a use-case is the most important first step in data analytics projects. A recent Jinfo Community session explored this topic and provided some specific actions you can take to begin or enhance their development. These specific actions will help you and your team create a use-case that includes all of the phases of a data project including: developing the initial project goal, determining what datasets are required and providing provisions for ongoing maintenance.

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Using research frameworks to solve strategic questions
16th April 2018

This article concentrates on three key research frameworks (Porter's Five Forces, PESTEL, and value chain analysis) to illustrate how they can improve the research question and how you can work with them.

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