Content
Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our articles, reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
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Internet Librarian International 2008
2nd February 2009
The Internet Librarian International conference took place in London on 16-17 October 2008. Jill Fenton reviews it for FUMSI and outlines some of the discussions and ideas around what the library and librarian of the future should be.
Research: A Strategy for Raising $1 Million
2nd February 2009
Research, fundraiser, strategist? In her role as a specialist in fundraising support, Marge King does all three. She illustrates the multifaceted nature of her work, and the skill set crucial to success, with this case study of her efforts to leverage primary and secondary research sources to help a client navigate the fundraising process.
The Lean Intranet: from Intranet Zero to Intranet 2.0 and beyond (Part 1: Intranet Zero)
2nd February 2009
Intranets abound, but are they really fulfilling their promise? Patrick Walsh believes that intranets are a vastly under-utilised resource, so much so that this era could be termed ‘Intranet Zero'. In this first part of a three-part series, Walsh talks about the reasons for unfulfilled potential in intranet design and points the way forward to more effective intranet design.
Engineering Results: Some Alternative Search Engines
1st February 2009
Familiarity and habit may drive searchers to the ‘Big Four' of search engines but, as Adrian Janes has discovered, there are number of country- and topic-driven search engines that may do the job more efficiently. This article highlights a few of his favourites that, for reasons of focus or design, have an edge on the household name search engines.
FreePint Report: Commentary from Online Information 2008
14th January 2009
Answering the Call: Better Knowledge Management = Better Customer Service
4th January 2009
When she took over management of a government department call centre in September 2004, Veronica Fraser had experience with library and information services but none with call centres. She shares her experience in taking a step back to analyse ways to improve customer experience and decrease employee turnover through the use of collaborative tools and flexible technologies.
Automatic Classification: A Panel Discussion
4th January 2009
The goal of automatic classification systems, whether rules-based or Bayesian, is to apply metadata in a way to make user access to content meaningful and scalable. Following their recent presentation on the topic to the International Society for Knowledge Organization UK (ISKO UK), Karen Loasby interviews fellow panelists Silver Oliver and Helen Lippell on the opportunities and challenges presented by automatic classification.
Federated Search: A Year of Blogging
4th January 2009
Blogging full time about a specific subject - in this case, federated search - has its share of ups and downs. Sol Lederman reflects on the ups and downs of his past twelve months as official blogger for vendor Deep Web Technologies, and shares what he's learned in the process.
People Information: Finding Accurate, Authoritative and Well Organised Data
4th January 2009
Although free information on people abounds on the Web, the quantity isn't always matched by quality. User-generated information, for instance, may skew accuracy, and verification can be tricky. Donna Fryer recommends revisiting the "Big Three" fee databases of Factiva, Dialog, and LexisNexis to be sure that the people data you use is reliable.
Web Analytics and Information Architecture
30th November 2008
Web analytics might be considered a web designer's best friend, because it provides a quick and quantifiable means of interpreting user behaviour. But too many Information Architects still need a reminder to 'think like a user'. Hallie Wilfert explains how to starting using web statistics data to inform information architecture and site design more effectively.
The AI agents are coming!
Community session
16th July 2024
GenAI in the news, access to private company data evolves and suppliers are getting to grips with AI
Blog posting
5th June 2024
Preqin's for sale. If you're a client, do this now
YouTube video
20th June 2024
- Jinfo Community session (TBC) (Community) 25th September 2024
- The AI agents are coming! (Community) 16th July 2024
- US private company data – what’s new? (Community) 18th June 2024