Social Media vs Collaborative Technologies
29th November 2013

How do you define social media as opposed to collaborative or social technologies? James Mullan dissects research conducted by All Things IC and Simply-Communicate into internal communications professionals' use of social media within organisations. The list of what's considered social media makes interesting reading, including tools such as Instant Messaging and SMS. Senior level support and "blocking" were also discussed.

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FreePint Report: Product Review of Northern Light SinglePoint
29th November 2013

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FreePint Report: Information Services Management Monthly Update (November 2013)
29th November 2013

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Product Review of Northern Light SinglePoint: Customer Support, Pricing & Contact Details
28th November 2013

The help options available for Northern Light's SinglePoint strategic research portal range from on-screen prompts to webinars although their strategic dashboards are designed so that you do not need training or experience when using them, finds final part of Sophie Alexander's review. She also provides an overview of the pricing structure and contact information.

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Shortlisting Your News Aggregation Suppliers
27th November 2013

As news touches every part of an organisation, a wide variety of needs must be understood and then met. Andrew Grave outlines the suggested criteria to use when shortlisting news aggregation providers, such as IT infrastructure compatibility, training & support, advanced search capabilities and delivery formats. Separating software needs from content requirements is an important first step, he advises.

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Q&A with Northern Light: a SinglePoint for a Company's Strategic Research Needs
27th November 2013

Sophie Alexander interviews David Seuss, CEO of Northern Light, to find out more about the company's strategic research portals, business research content and search technology solutions. She finds out more about how their technology delivers high quality results that are targeted to the specific needs and interests of each user, offering primary research, secondary licensed sources, and business news all in a single portal. Northern Light is the company behind strategic research portal SinglePoint.

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Product Review of Northern Light SinglePoint: Search and Outputs
27th November 2013

Northern Light's SinglePoint strategic research portal offers extensive search options for the expert or more casual user, finds Sophie Alexander in the third part of her review. Sales people, product managers and executive business leaders represent 80% of SinglePoint's users but there are still plenty of options available for the more experienced searcher, such as those in market or competitive intelligence.

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FreePint News Survey 2013. Results: Use of Non-Cost Resources
27th November 2013

What place do "free" resources such as blogs and web-based versions of print media have in organisations' news portfolios? Robin Neidorf examines the data from FreePint's Sixth Annual News Needs & Preferences Survey to decipher the results around premium vs non-cost resources, looking into whether organisations have policies on use of free web resources, which types of free resources are most commonly used and what value paid-for resources offers over non-cost options.

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Breach Fatigue or Plain Ol' FUD - the Human Factor is Still a Big Security Risk
26th November 2013

Fear, uncertainty and doubt (FUD) may be leading enterprises to rely too much on technology for security protection and to ignore proper risk management, says Gartner. War games like the recent London investment bankers' simulated cyber attack may be helpful in encouraging greater information sharing on the possible threats. But as recent reports from Thomson Reuters, the Economist Intelligence Unit and FICO show, focusing on lax board practices, outsourced business partners or employee education about password protection and social engineering scams are a vital part of the mix.

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FreePint Report: Product Review of Nexis
26th November 2013

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