Product Review of Northern Light SinglePoint: Search and Outputs
27th November 2013

Northern Light's SinglePoint strategic research portal offers extensive search options for the expert or more casual user, finds Sophie Alexander in the third part of her review. Sales people, product managers and executive business leaders represent 80% of SinglePoint's users but there are still plenty of options available for the more experienced searcher, such as those in market or competitive intelligence.

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FreePint News Survey 2013. Results: Use of Non-Cost Resources
27th November 2013

What place do "free" resources such as blogs and web-based versions of print media have in organisations' news portfolios? Robin Neidorf examines the data from FreePint's Sixth Annual News Needs & Preferences Survey to decipher the results around premium vs non-cost resources, looking into whether organisations have policies on use of free web resources, which types of free resources are most commonly used and what value paid-for resources offers over non-cost options.

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Breach Fatigue or Plain Ol' FUD - the Human Factor is Still a Big Security Risk
26th November 2013

Fear, uncertainty and doubt (FUD) may be leading enterprises to rely too much on technology for security protection and to ignore proper risk management, says Gartner. War games like the recent London investment bankers' simulated cyber attack may be helpful in encouraging greater information sharing on the possible threats. But as recent reports from Thomson Reuters, the Economist Intelligence Unit and FICO show, focusing on lax board practices, outsourced business partners or employee education about password protection and social engineering scams are a vital part of the mix.

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FreePint Report: Product Review of Nexis
26th November 2013

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Q&A with Acquire Media: Giving Companies a "NewsEdge"
25th November 2013

Sophie Alexander interviewed Larry Rafsky of Acquire Media to find out more about the real-time multimedia news specialists; their technologies such as taxonomy-based filtering; and NewsEdge, their flagship product. The interview covered areas such as how Acquire Media delivers value to its users, how the news analytic and reaction cycle now demands ever-quicker results, and the changes they expect to see in the way news is delivered to organisations in the future.

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Taking Information Out of Email Silos & Into Activity Streams
25th November 2013

Managing email and reducing the amount of time we spend reading and answering emails is a challenge facing almost all organisations. We're also spending more and more time on social media sites, leading to a feeling of "information overload". James Mullan considers whether activity streams, already used in social media such as Facebook and LinkedIn, can transfer to an enterprise setting to help us become more productive.

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Mini Review: FirstRain
22nd November 2013

Perrin Kerravala reviews the latest developments from FirstRain, an analytics company based in Silicon Valley which delivers targeted intelligence on businesses, industries and executives. New licensing options include Customer Insights and Market Insights. Forthcoming improvements, including Mandarin and Portuguese language developments are also discussed along with custom options such as an executive dashboard.

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Product Review of Northern Light SinglePoint: Sources, Content and Coverage
22nd November 2013

The second part of Sophie Alexander's review of Northern Light's SinglePoint strategic research portal considers the sources, content and coverage that can be included. A typical SinglePoint research portal will contain 5-40 licensed external research sources, an internal primary research repository, Northern Light Business News as well as a licensed news feed and custom harvesting of content from the government databases and the web.

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Product Review of Nexis: Executive Summary
22nd November 2013

Nexis is a comprehensive global business information research tool, providing access to thousands of sources all via one interface, reports Anne Lonergan in her executive summary. Its key strengths are breadth of content; ease of use; authoritative, licensed content; strong archive; advanced search and alerting functionality; and training and support.

Update: A new review of this product is available here »

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Cost Conscious SharePoint Training
22nd November 2013

When introducing SharePoint to your organisation for the first time, or upgrading, it's essential to train users and then to offer ongoing user support. Sarah Dillingham introduces some cost-effective options, from using pre-existing training materials from Microsoft to choosing selected materials or packages from specialist trainers or even creating your own materials from scratch using software such as Camtasia and Lectora.

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