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Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our articles, reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

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Article

Tim Buckley Owen Big Data - C-Suite and Research Community Still Fumbling
21st February 2014

As yet another report, from KPMG this time, shows that businesses still aren't managing their data effectively, Gartner suggests that the number of chief data officers is likely to grow rapidly, enabling companies to get to grips with challenges like predictive business performance metrics as well as security and fraud detection. A LinkedIn survey, too, shows that most of the skills currently in highest demand are information or intelligence or data related. Information professionals wondering how to contribute their skills in all this could take a lead from IFLA's concern about the intellectual property aspects of text and data mining, or from the scientific community, where University College London and Elsevier have just launched a Big Data Institute.

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Article

Aileen Marshall Product Review of Digimind Social: Search Options, Alerts & User Interface
20th February 2014

Search options, alerts & the user interface are scrutinised by Aileen Marshall in the third part of her review of Digimind Social. Filters available during the search process are extensive, ranging from brands to time, features, sentiment and country. Generating reports can be easily accomplished with outputs in various formats.

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Article

Aileen Marshall Product Review of Digimind Social: Sources, Content, Analysis & Display Options
19th February 2014

Digimind Social covers over 200 countries and over 40 languages for all social media monitoring analysis, benchmarking and mentions features. Sentiment analysis is available for 12 languages. In the second part of her review Aileen Marshall finds the unique "potential audience" feature allows analysts to more accurately identify which media has the biggest impact on which market.

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Article

Azfarul Islam Social Technologies: Communicating Value through Storytelling
18th February 2014

Telling stories is an integral part of human culture, and has been a means of passing information, knowledge and teachings from individual to individual, generation to generation since time immemorial. Azfarul Islam identifies how stories can be used to capture and express value in the modern social enterprise, and how they can be a means for eliciting buy-in and augmenting adoption of enterprise collaboration instead of hypothetical use cases.

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Article

Aileen Marshall Product Review of Digimind Social: Introduction, Value & FreePint's View
18th February 2014

Aileen Marshall introduces Digimind Social, a social media monitoring product that allows customers to discover and analyse trends in real time. The first part of her review provides an overview and product highlights. Marketers and social media analysts use Digimind to measure the impact of digital marketing campaigns.

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Article

James Mullan What to Expect from Intranets in 2014
17th February 2014

We're in the early months of 2014 and the predictions around how collaboration, digital workplaces and intranets will develop continue to come thick and fast. James Mullan has written a number of articles about intranets and what they may or may not look like in the future, here he looks at emerging intranet themes, including open source, personalisation, navigation and blurred lines.

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Article

James Mullan Mining for Knowledge Management Nuggets
13th February 2014

James Mullan examines what knowledge managers can learn from the "sandbox" game Minecraft where users are encouraged to be creative and learn from their mistakes as they survive and thrive through gathering resources. Should KM professionals spend more time proactively collecting knowledge instead of focusing on fulfilling research requests or specific outcomes?

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Article

Rebecca O'Reilly Capco's Bespoke Collaboration Platform for Knowledge Sharing
12th February 2014

The need for connectivity and knowledge-sharing amongst a geographically diverse workforce proved a difficult challenge to overcome for Capco. Eventually, a bespoke tool called CapInTouch, crafted by one consultant, became one of the key business tools by which the organisation now communicates. What truly made a difference in encouraging Capco to embrace CapInTouch was how it brought together individuals and formed communities that were tailored to the user, reflecting the culture of innovation at the heart of the firm.

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Article

Tim Buckley Owen Facebook - Not Quite So Good for Business, Perhaps
11th February 2014

Facebook may be riding high at the moment, with record revenues and usage, but one study from Princeton University suggests that its user base may be declining. Even if this is overstating the case, Facebook is currently facing legal action over its use of personal data, on which its entire business model is based, at a time of increased public scepticism over advertising and marketing, and a growing recognition by individuals that their personal data is an asset to be managed. Further findings from Florida State University that Facebook has little value to recruiters in predicting job candidates' performance suggest that it is time for a reappraisal of the use of social media generally.

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Article

James Mullan Is There Really an Alternative to SharePoint?
11th February 2014

For many organisations SharePoint has proved itself an invaluable tool for facilitating collaboration and improving the way knowledge and other content is shared. In addition to this SharePoint has also begun to develop its social offering, especially with the purchase and integration of Yammer. Whilst SharePoint has much to offer, many organisations choose not to use SharePoint because of its complexity. So the question is, is there really an alternative to SharePoint?

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