Do You Know How Much Your Knowledge is Worth?
17th March 2014

Senior managers within your organisation might not think it, but knowledge is one of the greatest assets your organisation possesses. Yet all too often staff, and senior management in particular, don't understand its importance and so it can remain unmanaged, unloved and the benefits can remain hidden. James Mullan explores what information professionals and knowledge managers can do to demonstrate the value of knowledge and knowledge management within their organisation.

Read

FreePint Report: Product Review of Engage121
17th March 2014

Read

Dealing with Data Debris
14th March 2014

Many companies feel that they should be doing more to tap the huge potential held within their data - but creating actionable insight isn't as easy as they once thought. A recent KPMG report finds that one of the biggest challenges for organisations was implementing the right solutions to analyse and interpret big data - could there soon be a Google of business data search to help solve this problem?

Read

Product Review of Engage121: Executive Summary
13th March 2014

In his executive summary of web-based social media management tool Engage121 Chris Porter takes a high level looks at its key product attributes, strengths and the value it brings to users including PR agencies, digital and social experts and customer service and consumer marketing teams.

Read

Product Review of Engage121: Special Software Functionality, Pricing, Help & Contact Details
12th March 2014

The tools within Engage121 to manage the social media publication process, case management and account management are discussed in the final part of Chris Porter's review of this web-based social media management tool, along with the help options and pricing.

Read

Security Breaches? It's the Innocent Ones You Need To Worry About
12th March 2014

About a fifth of employees can be induced to reveal their user names and passwords through phishing emails, and many people still seem to use easily guessable passwords. Despite this, recent findings suggest that most British firms still don't see cyber security as a major priority and many don't seem to realise that non-malicious insider threats are the commonest concern. With the European Union poised to introduce tougher disclosure rules on security breaches, Tim Buckley Owen sees a useful damage limitation role for information managers.

Read

Product Review of Engage121: Outputs & Alerts; User Interface
11th March 2014

Chris Porter looks at the outputs, alerts, and user interface in the third part of his review of web-based social media management tool Engage121. Pre-configured analytics charts help to drill down into different social media and tools to tackle challenges such as irony in sentiment analysis are available.

Read

Q&A with Fuse: Video in Social Learning
10th March 2014

Shimrit Janes interviews Steve Dineen, CEO of Fuse and finds out how the company helps build blended learning solutions through video and how video helps to capture informal knowledge residing in people's heads and to share it openly. Steve also covers future developments in use of mobile apps and GPS-enabled content and the role of video in social learning.

Read

Source Update March 2014: What's Happening with Factiva?
7th March 2014

This month's additions and takedowns in Factiva, researched and compiled by Anne Jordan.

Read

Bridging the Gap Between Business Processes & the Social Enterprise
7th March 2014

The social enterprise "tidal wave" has begun to break at the beach of business processes. "Social", in the way it's manifested at present, is only suited for some business processes. However, social approaches can bring visibility to core business processes. They can encourage consistency in processes, and they can solicit and reward improvements through crowdsourcing. Measuring micro-level steps within processes is the next frontier in value for management, producing analytics we've never seen before.

Read