Introducing Delve - Improving Interaction with Information in Office 365
22nd September 2014

The way we search for and find information has changed significantly over the last 10 years, not just because of the advent of new technologies and an increasing focus on mobile technologies but also because of the amount of information we're both creating and having to manage. This trend has led to many companies looking at ways to make finding information easier. The latest company to jump on the "information discovery bandwagon" is Microsoft with the introduction of a new search tool called "Delve".

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How To Increase User Engagement With Knowledge Tools
19th September 2014

One of the many things that information and knowledge professionals can be tasked with is encouraging and developing user engagement with knowledge tools. This can be a thankless task given the complexity of both the organisations that users work in and the tools that organisations provide. James Mullan examines how information and knowledge managers can encourage use of the knowledge tools for which they're responsible.

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Product Update of Compliance Catalyst
18th September 2014

Chris Porter catches up with some of the latest developments in the Compliance Catalyst service from Bureau van Dijk (BvD) and highlights key changes since FreePint's full review in August 2013. Compliance Catalyst is a workflow application that helps organisations to take an informed, risk-based decision on whether to accept a potential new customer, supplier or other business partner. BvD has made numerous enhancements to the content and functionality of the service, driven by customer feedback.

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Product Review of Factiva Companies & Executives (Introduction; Contact Details)
16th September 2014

Chris Porter looks at the Companies & Executives component of the Dow Jones Factiva service. This component contains data and tools relating to companies, executives and industries. It was previously sold separately, but is now fully integrated into the main Factiva product. Factiva Companies & Executives is aimed at researchers and analysts in information-intensive organisations, as well as those involved in sales and business development. In the first part of the review Chris introduces the product and company and provides contact details.

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Are Companies Making the Most of SharePoint?
16th September 2014

SharePoint is much more than just a document collaboration tool; its social and collaborative elements are continually being strengthened and it now also serves as a social computing platform. But how many companies are actually taking advantage of all of its features? This is a question that often remains unanswered, so it was with some interest that I read an article which looks at research into the ways companies are really using SharePoint.

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FreePint Report: Market Research Using Pay As You Go Online Sources
15th September 2014

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Market Research using Pay As You Go Online Sources - Search Features and Account Management
12th September 2014

If you're looking for company, industry or country information on a Pay As You Go basis, the wealth of online market research sources can seem quite overwhelming. In her second article on this topic, Sophie Alexander highlights the product offerings of four well-known market research vendors: Industry Report Store, MarketResearch.com, ReportLinker and Research and Markets. She explores the search options available as well as account management features including payment and subscription options and report formats.

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Source Expertise and Your Value to Your Business
11th September 2014

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The Benefits of Knowledge Management
11th September 2014

All organisations should be taking advantage of the benefits that having a well-established knowledge management programme can deliver. Yet all too often knowledge managers spend a lot of their time selling knowledge management within their organisation. If this is the case then it can be useful to have a list of the benefits that knowledge management can deliver. James Mullan explains how this list of benefits can be repurposed dependent on the audience and should make it easier to "sell" knowledge management internally.

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Market Research using Pay As You Go Online Sources - Publishers, Content and Coverage
11th September 2014

If you're looking for company, industry or country information on a Pay As You Go basis, the wealth of online market research sources can seem quite overwhelming. In her article, Sophie Alexander highlights the product offerings of four well-known market research vendors: Industry Report Store, MarketResearch.com, ReportLinker and Research and Markets. She includes the type of content, publishers, search features, account options as well as geographical and language coverage.

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