Insider Knowledge - Researching South Africa (Non-Domestic Sources)
14th March 2016

This article focuses on international resources that cover South African company, business and economic information and highlights key sources of information published in English. It follows on from business information consultant Colin Smith's article on domestic sources of information for South Africa.

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Product Review of Euromonitor Competitor Analytics (Introduction; Key Advantages; Contact Details)
14th March 2016

We review Competitor Analytics, a new tool from Euromonitor International, introduced in July 2014, that provides a company-centric view of the Fast Moving Consumer Goods (FMCG) universe using cross-standardised data from 17 different industries in Euromonitor's global research database, Passport. In the first part of the review Sophie Alexander introduces the company and product, identifies key audience such as investment banks, media companies and consumer goods companies, highlights key advantages and provides contact details.

Note: Full review (PDF) at /go/sub/report/2639

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Product Review of PatSeer Premier (Value - Help & Training; Competitors; Development; Pricing)
11th March 2016

In the final part of our product review of patent research, analysis and collaboration platform, PatSeer Premier from Gridlogics, Scott Vine looks at support, pricing and lists competitors including Questel Orbit IP, Thomson Innovation, CPA Global Discovery, LexisNexis TotalPatent and Innography Advanced Analysis. He describes elements that help users get the best out of the product and also some interesting recent developments.

Note: Full review (PDF) at /go/sub/report/2635

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Case Study - LORD Corporation Forges Close IS/IT Relationships
10th March 2016

We're used to hearing from customers in information services (IS) who have problematic relationships with IT, so it's good to hear from those who have strong, effective and successful relationships with their IT departments. We find out what Amy Davis, global knowledge and master data leader at LORD Corporation, had to say about her relationship with IT and about the projects she's undertaken to ensure a strong relationship with the IT team.

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Delivering the Right Employee Experience Through User-Centred Design
10th March 2016

Trying to deliver great internal projects can sometimes be a struggle, requiring a delicate balance of business requirements, user needs and stakeholder engagement. User experience consultant Davina Gifford offers tips to help keep that balance and ensure you can deliver successful projects your fellow employees are happy to use regularly - and that meet all your business goals.

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Product Review of PatSeer Premier (Technology - Search & User Interface; Outputs & Alerts; Administration)
10th March 2016

We continue our review of patent research and collaboration platform PatSeer Premier from Gridlogics. Reviewer Scott Vine gives a comprehensive analysis of its interface and search features, suggesting areas that he particularly likes and those that could be more logical. He covers search and display options and other elements such as Hit Analysis, Filtering, charts functionality, plus interesting features such as the Query Analyser and Projects function.

Note: Full review (PDF) at /go/sub/report/2635

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The Role of the Facilitator in Effective Meetings
9th March 2016

The differences in communication style, staffing structures and role often make meetings between personnel from Information Services and the IT Department complex at best and unproductive at worst. Can bringing in an external Facilitator to such meetings add value and provide structures and processes that will pave the way for more productive and harmonious meetings?

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Who's Leading the Digital Workplace? Further Views From Thought Leaders
9th March 2016

How do digital workplace luminaries see the concept developing, how will it impact on departmental relationships with IT, and who should be leading the digital workplace? As part of Jinfo's current Research Focus, "Strategic Alignment of IS and IT", Steve Bynghall interviewed two experts who work globally: digital strategy adviser Jane McConnell and intranet strategy and design expert James Robertson.

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Shifting the Worldview around IS/IT Relationships: A First Step to Alignment
2nd December 2015

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Product Review of PatSeer Premier (Sources - Content & Coverage)
8th March 2016

Part two of our review of patent research and collaboration platform PatSeer Premier from Gridlogics. Reviewer Scott Vine details the authorities covered, what the full-text collection comprises, and how the content is structured.

Note: Full review (PDF) at /go/sub/report/2635

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