Cultivating Interdepartmental Relationships Through Research and Communication
30th May 2016

The relationships you have across your organisation can be vital; they can be a facilitator to the work you do, or a blocker. A recent Community session took an in-depth look at four key relationships that information services should be looking to cultivate - IT, procurement, legal and HR - and discussed steps that can be taken to nurture them.

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Information Professionals Need to Know About Big Data
27th May 2016

Big data is all around us today. Projects that use big data are often difficult to identify. This article explains how to identify big data projects, why big data is growing, and explain the issues that exist within big data projects today. This knowledge will enable information professionals to articulate how their skills bring value to those projects.

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Getting More Value from Your Query Handling Services
26th May 2016

Query handling is a core service for many information services teams but what can we learn from those who do it most successfully? Shimrit Janes reports from a recent Jinfo Community session which explored this subject and highlights Jinfo's maturity model for inbound query management and case assignment.

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Balancing "Generalist" and "Specialist" Expertise
22nd March 2016

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Mini Review of CB Insights for Sales
23rd May 2016

CB Insights for Sales is designed for strategic sales teams that target fast growth companies. The firm collects company profiles, M&A activity, and funding intelligence. They also maintain profiles of investors in high-growth companies. Michael Levy explores why this could make good complement to traditional sales intelligence solutions.

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Supporting Enterprise Collaboration in a World Obsessed With Slack
20th May 2016

Slack is a collaboration tool which has achieved extraordinary growth, largely bypassing central enterprise collaboration teams. What does this mean for the ways we should support users from the centre? Steve Bynghall argues that Slack has strengths and weaknesses and central support is needed to help employees explore different collaboration options. A number of support tactics are outlined.

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Being an Industry Specialist in a Global Management Consultancy
17th May 2016

Leading global management consulting firm, A.T. Kearney, has offices in more than 40 countries and deals with clients in areas from beauty products to wind turbines. Carole Schwalbaum, manager of the Americas Information and Research Centre, explains what both generalist and specialist information researchers bring to the company. 

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Product Review of Northern Light SinglePoint
16th May 2016

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Product Review of Northern Light SinglePoint (Value - Help & Training; Competitors; Development; Pricing)
13th May 2016

Northern Light's SinglePoint provides a single point of access to all of a client's research information, both internal and from leading technology and industry research analysts. In the final part of her product review, Sophie Alexander looks at help available for both users and administrators, new developments in the pipeline and competitors including Factiva and MuseGlobal. She summarises the product's value and how the company's maturity has led to an increasingly sophisticated product.

Note: Full review (PDF) at /go/sub/report/2670

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Product Review of Northern Light SinglePoint (Technology - Search & User Interface; Outputs & Alerts; Administration)
12th May 2016

Northern Light's SinglePoint provides a single point of access for all of a client's research information, both internal and from leading technology and industry research analysts. In the third part of her product review, Sophie Alexander looks at the technology and tests the product's focused delivery of pertinent content. She looks at dashboard functionality, Northern Light's MI Analyst technology, and how collaboration and sharing of research content is encouraged.

Note: Full review (PDF) at /go/sub/report/2670

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