What Savings Can You Make By Engaging Information Professionals?
9th June 2016

You may have an in-house team of information professionals, rely on external workers, or rely on a mix of both options. Anja Chemnitz Thygesen and Irene Koren explore the options and help to identify the potential cost savings and efficiency gains.

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Q&A with ProQuest - Acquiring Ex Libris and Developing Discovery Systems
8th June 2016

There are several commercial products available in the discovery systems market and Jinfo caught up with ProQuest's corporate VP of discovery & delivery solutions, Shlomi Kringel, to find out about the recent acquisition of Ex Libris, what users should be looking for when choosing a discovery system as well as any future developments in the pipeline.

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There's No Such Thing as a Free Lunch - What's the Value of Google?
6th June 2016

Does Google have a place in the information researcher's armoury? Is it a tool or a resource? Mark Gediman, director of information services for legal firm Best Best & Krieger, LLP, makes the case and highlights some aspects of Google that you may not be aware of.

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Subscription Update for Information Services Management
31st May 2016

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Cultivating Interdepartmental Relationships Through Research and Communication
30th May 2016

The relationships you have across your organisation can be vital; they can be a facilitator to the work you do, or a blocker. A recent Community session took an in-depth look at four key relationships that information services should be looking to cultivate - IT, procurement, legal and HR - and discussed steps that can be taken to nurture them.

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Information Professionals Need to Know About Big Data
27th May 2016

Big data is all around us today. Projects that use big data are often difficult to identify. This article explains how to identify big data projects, why big data is growing, and explain the issues that exist within big data projects today. This knowledge will enable information professionals to articulate how their skills bring value to those projects.

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Getting More Value from Your Query Handling Services
26th May 2016

Query handling is a core service for many information services teams but what can we learn from those who do it most successfully? Shimrit Janes reports from a recent Jinfo Community session which explored this subject and highlights Jinfo's maturity model for inbound query management and case assignment.

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Balancing "Generalist" and "Specialist" Expertise
22nd March 2016

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Mini Review of CB Insights for Sales
23rd May 2016

CB Insights for Sales is designed for strategic sales teams that target fast growth companies. The firm collects company profiles, M&A activity, and funding intelligence. They also maintain profiles of investors in high-growth companies. Michael Levy explores why this could make good complement to traditional sales intelligence solutions.

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Supporting Enterprise Collaboration in a World Obsessed With Slack
20th May 2016

Slack is a collaboration tool which has achieved extraordinary growth, largely bypassing central enterprise collaboration teams. What does this mean for the ways we should support users from the centre? Steve Bynghall argues that Slack has strengths and weaknesses and central support is needed to help employees explore different collaboration options. A number of support tactics are outlined.

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