Content

Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our articles, reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

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Article

Stephen Phillips Why information managers should manage expert-network vendors
25th March 2025

Expert networks are an overlooked source of third-party information. Many vendors now offer transcripts of their calls, providing a more affordable way to access this expertise. Global spend on expert networks is expected to top $6.1bn by 2028.

This article offers some practical actions for information managers, encouraging them to step up and take ownership of their organisations’ expert-network vendors. 

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Article

Stephen Phillips What is AI reasoning and will it make AI driven research more relevant?
11th March 2025

In recent weeks OpenAI and Perplexity (amongst others) have introduced AI reasoning to their platforms.  

In this article, we explore:

  • the trade-off between AI reasoning and information retrieval
  • the opportunities and practical actions for information managers and their teams.

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Article

Stephen Phillips Should information teams pivot away from research?
18th February 2025

Information managers need to figure out how AI will impact their teams.  The latest iterations of the technology are entering the realms of research and claim to be comparable to a junior analyst or intern.

In this article I envisage a future where information managers and their teams continue to complement and augment this technology.

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Article

Stephen Phillips Unlocking data with standardised licensing terms
6th February 2025

The increasing demand for high-quality, ethically-sourced data to fuel artificial intelligence (AI) has revealed significant gaps in the frameworks that govern data sharing. 

A recent study has highlighted four actions which are important for information managers:

  1. Develop standard data licences for greater access.
  2. Address ambiguities in current licensing practices.
  3. Simplify licensing frameworks while enabling customisation.
  4. Use new frameworks to enhance governance, compliance, and ethics.
In this article, we analyse the findings and actions, thus enabling information managers to foster responsible development and use of AI by standardising and simplifying data licensing terms.

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Report