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More details about report Generalists or Specialists? Generalists or Specialists?

15th June 2016
Ended.

Do you feel pulled between the need to cultivate generalist skills in all your researchers and the need to develop specialist staff to better support higher-value services? If so, you're not alone. Many information services struggle with this tension. With limited headcount and ever-increasing...

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More details about report Key Relationships: IT, Procurement, Legal, HR Key Relationships: IT, Procurement, Legal, HR

18th May 2016
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Twenty years ago, an information centre was likely to manage its own negotiations and contracts, project-manage implementations and handle user training. Today, if that centre still exists, its staff are regularly working with (or trying to avoid) colleagues in specialist departments like IT,...

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More details about report More Value for Source Experts Through Mature Query Handling More Value for Source Experts Through Mature Query Handling

10th or 12th May 2016
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Because information services are positioned as the "source experts", they need to be able to handle inbound queries for the kinds of research that end-users cannot do on their own. Jinfo has researched the range of approaches for inbound query management - from very basic email submissions to...

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More details about report The Information Team with "The Right Stuff" The Information Team with "The Right Stuff"

20th April 2016
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Can you describe the information team that has "the right stuff"? Can you build it, train it and nurture it into an uncertain future? In 2015, Jinfo conducted research on "Best Practices in Information Skills Development". During and after that project, we worked with many organisations that...

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More details about report Separating Evaluation of Technology from Evaluation of Content Separating Evaluation of Technology from Evaluation of Content

30th March 2016
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Our research and work with customers increasingly highlights how important it is to think about the technology of content delivery separately from the content required for research and strategy within the business. This observation runs counter to much of the history of our industry to date, in...

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More details about report Sources, Technology, Value - What You Can "Own" and What You Can Influence Sources, Technology, Value - What You Can "Own" and What You Can Influence

16th March 2016
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Information professionals bring to their work environments unique expertise in three interrelated areas: sources, technology and value. Maximise Your Success in the Organisation For maximum success you need to: Own strategy and decision-making in some areas Influence it in others,...

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More details about report Make the Most of Your Organisation's Reporting Structure Make the Most of Your Organisation's Reporting Structure

17th February 2016
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No matter where in your organisation you sit, you can maximise the advantages of your position and minimise its weaknesses. Over the years of working with dozens of organisations, we at FreePint have documented many configurations, along with the pros and cons of each. Identify Characteristics...

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More details about report Step One to Alignment Between IS and IT Step One to Alignment Between IS and IT

2nd or 4th February 2016
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To create alignment between information services (IS) and information technology, it's essential for IS professionals to get into the mindset of IT professionals. How does IT work? What are its concerns and drivers? What are its measures of success? Answering these questions is particularly...

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More details about report Step One to Alignment Between IS and IT (In-Person) Step One to Alignment Between IS and IT (In-Person)

28th January 2016
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To create alignment between information services (IS) and information technology, it's essential for IS professionals to get into the mindset of IT professionals. How does IT work? What are its concerns and drivers? What are its measures of success? Answering these questions is particularly...

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More details about report The End of an Era for News Databases? The End of an Era for News Databases?

7th January 2016
Ended.

This session is open to content buyers only. If you've been wondering about the viability of news databases and what continuing change in the sector might mean for your organisation, join this teleconference Communities of Practice session. Over the eight years since FreePint began our...

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