Product review of S&P Capital IQ (key advantages; introduction; contact details)
2nd October 2017

In part one of Jinfo's updated product review of the S&P Capital IQ platform, Andrew Lucas looks at what changes have taken place since Jinfo's last product review in 2015. Most notably, S&P Capital IQ joined forces with SNL Financial to become S&P Global Market Intelligence in late 2015. S&P Global Market Intelligence has continued to add functionality and content to its platform which provides insights into companies, markets and industries. 

Note: Full review (PDF) at /go/sub/report/2885

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Jinfo current awareness survey 2017 (part 3 - commentary on technology)
28th September 2017

This year's current awareness research also looks at the technology aspects of service provision, from the platforms themselves to the source materials that feed them and how these impact on self-service versus full provision. We also highlight the importance of different variables when selecting platforms.

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What is the value of social media in current awareness?
28th September 2017

With the advent of 24-hour news and social media, it's become even more important for businesses to stay current. There are now more outlets and channels to satisfy our desire for real-time information. Social media platforms that allow us to distribute and share content easily and speedily, also allow for commentary and engagement. Allowing this engagement and even fostering it, must be balanced with the challenges that are inherent with viewing news or information through a social lens.

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Benchmarking research reveals successful teams share common practices
27th September 2017

What are the key factors for successful information centres? How can operations be maximised to allow for higher-value work? Helen Josephine reports on the Jinfo webinar, "Future-proof your service by refocusing on higher-value work", which discusses the work pyramid model which is immensely powerful in helping information managers focus operations and define higher-value work.

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Jinfo current awareness survey 2017 (part 2 - commentary on content)
26th September 2017

Continuing the analysis of Jinfo's survey "Needs and preferences for current awareness 2017", we dig into premium products purchased, including the lesser known premium names. We look at how these preferences have changed over time, how key features rank when making purchasing decisions, and changes in content licensing.

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Jinfo current awareness survey 2017 (part 1 - introduction)
26th September 2017

This year we surveyed 120 respondents across the world about their current awareness resources and services provided. Robin Neidorf, Jinfo's director of research, introduces the results, including team sizes and budget changes since 2016.

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Part 2 - How information services can best work with procurement
21st September 2017

In the second of a two-part article, Bill Noorlander explores the changing market for data and content. This article focuses on changes in how data is being used, with a move away from the more traditional premium sources to a more hybrid use of data across various products. It also considers the supplier's point of view and how they are reacting to the changes.

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Part 1 - How information services can best work with procurement
20th September 2017

The process for procuring data and content has gone through many changes over the past 15 years. Changes in the type of data sources available, who is using the data and how it is being used, all affect how it is sourced. In the first of a two-part article, Bill Noorlander looks at past, present and future trends for obtaining content sources and how users and suppliers will need to adapt.

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Product review of the InfoDesk product suite (value - help & training; competitors; development; pricing)
20th September 2017

In the final part of Jinfo's review of the InfoDesk product suite, we look at the value it brings to large organisations in recognising information challenges. We also cover the competitor landscape, product development plans with InfoDesk's strong technological development capabilities, plus help options and pricing.

Note: Full review (PDF) at /go/sub/report/2881

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Product review of the InfoDesk product suite (technology - search & user interface; outputs & alerts; administration)
19th September 2017

In the third section of Jinfo's updated four-part review of the InfoDesk product suite, the content integration and information management solution, we look at the search interface, including its semantic search capability, created using artificial intelligence and expert knowledge workers, API support, its mobile app, popular with companies that do not want information sent to email, as well as its wide variety of outputs and alerts.

Note: Full review (PDF) at /go/sub/report/2881

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