Product review of Article Galaxy (key advantages; introduction; contact details)
10th July 2019

Reprints Desk's Article Galaxy is a Software as a Service (SaaS) platform that provides access to full-text scientific literature. In the first part of our full product review, we take a more detailed look at the company and product, its key advantages, who uses it and its most recent developments, including its Reference Manager gadget and the Article Galaxy gadget store.

Note: Full review (PDF) at /go/sub/report/3219

Read

Guide to value in the Jinfo Research Focus - benchmark information services
5th July 2019

Jinfo contributing editor Andrew Lucas provides an overview of the articles, models, research and tools published within the Jinfo Research Focus, "Benchmark information services - progressing towards transformation", looking at areas from the importance of tracking time to reporting lines and how to identify your peer group for benchmarking.

Read

Why time measurement matters
5th July 2019

American Financial Group's Information Research Centre explains the benefits they find of tracking time, from demonstrating value to identifying most engaged customer groups. They also highlight the tool they use and the downfall of the tools they've used in the past.

Read

The impact of changing reporting line
4th July 2019

We interview an information manager who has changed reporting line, to find out how that impacted on their services, stakeholders and how the information centre was valued and perceived. The article also includes tips and recommendations for others who may face a shift in reporting line.

Read

The strategy behind PwC Canada's content portfolio management
3rd July 2019

Sean DeNora of PwC Canada's Research & Insights team gives his tips for solid contract negotiation and examples of where he's used a variety of techniques to negotiate more appropriate contracts for information tools and databases.

Read

Documenting the value chain (part 6 - smarter decisions)
28th June 2019

We know that information expertise is a prerequisite when it comes to helping us make smarter decisions but being able to evidence this and measure its impact over time can be problematic. What we can do is try and document the characteristics of the environment in which this goal is achieved and how information services contribute to creating those characteristics, this article looks at how we can set about doing this.

Read

Service complexity in the pharmaceutical industry
28th June 2019

We find out more about the Scientific Intelligence (SciIntel) group at Sanofi Pasteur, the vaccines division of Sanofi, the global French pharmaceutical company and whether technology innovations such as text mining and options for full text search are enabling them to handle complex queries more efficiently.

Read

Documenting the value chain (part 5 - transparency)
27th June 2019

Although information teams have long known that their services are essential to creating transparent business operations, it is difficult to demonstrate those contributions through metrics. Breaking down what it means to be "transparent", and then documenting your contributions to those smaller elements goes a long way towards making your value more visible and quantifiable, Robin Neidorf explains how to achieve this.

Read

Jinfo benchmarking research (part 4 - content licensing strategy)
27th June 2019

Data for content purchasing and licensing can be very difficult to collate given the differences in how organisations license information, however, Jinfo has been able to create benchmarks around some of the key variables giving us insight into how information teams approach this and we explore some of these approaches in this article.

Read

Documenting the value chain (part 4 - risk management)
26th June 2019

This article explores how information professionals help organisations manage risk and how they can better communicate their work in areas such as copyright, terms and conditions, licensing, and ensuring accurate information for decision-taking.

Read