Product review of Wide Narrow (value - help & training; competitors; development; pricing)
17th September 2018

In the final part of Jinfo's product review of Wide Narrow, workflow software designed to support the work of an intelligence team, we take a look at the value of the product, including the customisation of reports, and what help and training are available to users. We also highlight some of the key competitors in the field and pricing information.

Note: Full review (PDF) at /go/sub/report/3055

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Where to begin when implementing automation in your workplace
14th September 2018

Moving away from spreadsheets, emails and to-do lists can be difficult, but there are tried-and-tested tools available to help you manage subscriptions, project management and enquiries. A recent webinar discussed the challenges that automation can solve, surveyed the tools that can improve workflow, and presented the next steps towards making your centre more strategic.

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Product review of Wide Narrow (technology - search & user interface; outputs & alerts; administration)
14th September 2018

In the third part of our review of Wide Narrow, workflow software designed to support the work of an intelligence team, Scott Vine looks at its collaboration and customisation features, including a full overview of the product's use of clusters which help you refine content. He also looks at its search and output features as well as its visualisation options.

Note: Full review (PDF) at /go/sub/report/3055

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Impact of social media and Web 2.0 on current awareness
13th September 2018

Systems for curating and delivering current awareness have come a long way with the advent of social media. Whilst RSS and more traditional methods of searching still have their place, curation platforms that use the "wisdom of the crowd" are a valuable addition in extracting and aggregating fresh information whatever the topic. This article looks at emerging sources of information for current awareness, how social media aggregators bring value to your current awareness service, and how sustainable and reliable the technology is.

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Product review of Wide Narrow (sources - content & coverage)
13th September 2018

In the second part of our product review of Wide Narrow, workflow software designed to support the work of an intelligence team, we look at where its content comes from, the inbox, which is the product's content hub as well as how it ensures the quality of this content.

Note: Full review (PDF) at /go/sub/report/3055

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Jinfo current awareness survey (part 3 - determining value)
13th September 2018

As part of our Research Focus, "Intelligence systems - beyond awareness to action", we present the third part of our current awareness survey results exploring the needs, preferences and goals of information professionals with regard to news content and current awareness provision. This article looks at overall expenses, the breadth and depth of reach of a service, and how much time the information team puts into delivering the service and how it reaches its audience.

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Product review of Wide Narrow (key advantages; introduction; contact details)
12th September 2018

Wide Narrow is workflow software designed to support the work of an intelligence team. The first part of Jinfo's review introduces the company and product which is used by both small and large companies alike and supports both continuous and ad-hoc intelligence workflows and is highly flexible.

Note: Full review (PDF) at /go/sub/report/3055

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Jinfo current awareness survey (part 2 - core components)
12th September 2018

As part of Jinfo's Research Focus, "Intelligence systems - beyond awareness to action", we present part two of our Jinfo current awareness survey in relation to the needs, preferences and goals of information professionals with regard to news content and current awareness provision. This article looks specifically at what information teams rely on for source material to feed systems and what technology and tools are used to support management, delivery and measurement of the service.

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How does Jinfo's benchmarking research apply to pharma?
10th September 2018

Senior information managers from pharmaceutical and life science sectors were invited to join an online Community session to discuss the results of Jinfo's Research Focus, "Benchmarking information roles - Jinfo models of excellence". This article looks in more depth at some of the key research findings and offers several tips on practical application of the research.

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Why pay for an intelligence platform?
10th September 2018

Just as the amount of information available to us increases, the number of tools to manage and navigate this information has also rapidly increased. More and more people are turning to free web-based tools such as Google Scholar for research discovery or Google Alerts for current awareness. Open source and commercial tools have also continued to evolve. Many now offer varying degrees of automation and machine learning that helps us make sense of the masses of information and data now available to us at work and this article explores some of these issues.

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