Nine ways intranets are evolving
12th November 2018

Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.

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Mapping the complex technology environment
9th November 2018

The ever-changing technological landscape presents new and diverse challenges for information professionals. Knowing which skills to cultivate in order to remain relevant and contribute to organisational initiatives in a meaningful way can also be confusing. A lot depends on organisational structure and priorities as well as the technology itself. This article tries to make sense of this complex environment by exploring a wide range of technologies and challenges an information team might need to understand.

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What technology can you use right now to improve your current awareness service?
8th November 2018

What are some of the myths around AI, and should you be using smart technology or cutting-edge technology in your current awareness service or use of intelligence systems?

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Is premium content fuelling the value of your service?
5th November 2018

Current awareness is an information service that continues to grow in importance. From the early days, library service delivery has included collection, curation and distribution of competitive intelligence derived from the news of the day. Recently, a Jinfo Community session explored the role of premium content in current awareness and this article examines how current awareness service is delivered now and how it is evolving.

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Benchmarking through the professional services and legal lens
25th October 2018

How does Jinfo's benchmarking research apply to professional services and legal firms? What do similarities and comparisons between those sectors and with the whole dataset tell us about how the best information centres function or how you could use the data to sharpen up your service or request additional staffing? Rebecca Gebhardt Brizi reports.

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Audio rights within your organisation
19th October 2018

In recent years there has been a surge of interest in audio rights and this presents untapped opportunities for organisations. In her latest article, copyright expert Clare Painter takes a look at some of the different ways audio might be produced and used in an organisation, along with the different copyright elements involved, including licensing and distribution issues.

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Benchmarking through the manufacturing lens
18th October 2018

It is important for information teams to identify, capture and analyse information which will help them improve their processes, ensure that they are using the right resources to achieve their goals, and demonstrate value to their stakeholders. Senior information managers and professionals working in the manufacturing sector took part in a Community session to compare and contrast Jinfo's benchmarking research findings specifically between the manufacturing sector and other industries. This article provides a view of those findings and offers some ideas on their practical application.

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Product review of Onelog (value - help & training; competitors; development; pricing)
17th October 2018

The final part of our product review of Onelog, a PC and mobile tool for managing subscriptions, passwords, usage data and costs, explores the help and training options available, pricing options and the product development roadmap. We also look at the competitor landscape, including ResearchMonitor and HAN.

Note: Full review (PDF) at /go/sub/report/3068

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Product review of Onelog (technology - search & user interface; outputs & alerts; administration)
16th October 2018

This is the third part of our product review of Onelog, an electronic resource management tool that allows an organisation to manage all its electronic resources from one interface, whether subscription, web or internal. It can manage subscriptions, logons and usage statistics and track enquiries (through sister product Volarian). We review the product's search and user interface, output options, and its mobile module.

Note: Full review (PDF) at /go/sub/report/3068

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What's the best way to measure the value of your information service?
15th October 2018

The theme of the Jinfo Research Focus, "Benchmark information roles - Jinfo models of excellence" is how teams measure and benchmark their information service against others. Sophie Alexander reports on a webinar which looked at how you go about measuring value by engaging with stakeholders and using the right data and metrics, rather than measuring everything.

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