Robin Neidorf Jinfo research on UK legal purchasing preferences and needs 2019 (part 4 - value of end-user experience)
Jinfo Article

7th November 2019

By Robin Neidorf

Abstract

In the final part of Jinfo's research on purchasing patterns and preferences amongst the top 200 law firms in the UK, we look at the user experience. We focused on how user-friendly a product was, how easy it was to find information, its personalisation options, and whether collaboration was supported.

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