Is service reengineering part of your 2018 strategy?
Jinfo Article
18th January 2018
By Andrew Lucas
Abstract
Jinfo recently held its annual State of the industry Community session where participants discussed their top concerns for the coming year. This article brings together insights and practical tips from the session and also explores some of the themes we'll be looking at in an upcoming Research Focus, "The information team with the right stuff", including the likely impact on training and continuous professional development of information professionals.
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