Steve Bynghall Chatbots - overhyped or helping hand for the information professional?
Jinfo Article

6th April 2017

By Steve Bynghall

Abstract

Chatbots are currently receiving a lot of media attention, but what are they and what kind of opportunities do they present for information professionals? Steve Bynghall looks at the chatbot phenomena - what they are, why there's so much hype, how close they are to being deployed in the workplace and how technologies such as natural language programming, algorithms and artificial intelligence may impact information and knowledge professionals.

Content Access
Does your organisation have a Jinfo Subscription?

Access to Jinfo Content and Community is available through a Jinfo Subscription.

"Yes"

Please sign in to MyJinfo here so that we can check your access to this item:

Email:

Password:

  Forgotten password?


Or sign in via email:

Enter your email and we'll send you a magic link to sign you in automatically.

"Not yet"

Access to this article is available through a Jinfo Subscription, which will help your organisation:

  1. Save time and money
  2. Re-invent information services
  3. Define, measure and communicate information value.

Subscription Benefits


"Don't know"

Contact us to find out if your organisation already has a Jinfo Subscription.

Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.



 « All Articles