Jinfo: Evolve Your Search Into Solve - Stop the Seven Deadly Sins

Evolve Your Search Into Solve - Stop the Seven Deadly Sins
Jinfo Article

3rd March 2015

Abstract

Nigel Williams of Interact Intranet describes how to go from mediocre search experiences to fantastic "solve" experiences in his article which is part of the FreePint Topic Series "Making Information Visible". He discusses the challenges in making internal content discoverable and covers seven common errors that hinder effective intranet search, and ways to avoid and overcome them in order to evolve from simply searching for information to solving problems.

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